Tata Consultancy Services · 12 hours ago
ELM (CLM) Admin Support
Phoenix, AZ
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
4+ years expTata Consultancy Services is seeking an ELM (CLM) Admin Support to manage and support the IBM CLM/ELM suite. The role involves administering various tools, performing installations and configurations, and ensuring application availability while maintaining documentation and supporting integrations.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Administer IBM CLM/ELM suite including DOORS Classic, QM, JTS, LDX, GC, DCC, CCM, AM, RM, RELM, LQE, RPEN, JAS
Perform installation, setup, configuration, upgrades, fix packs, and server rename in distributed environments
Execute patching activities (OS, DB, QMW) and sanity/smoke testing post-deployment
Manage incident and RITM tickets, SLA adherence, and IBM case creation for resolution
Conduct daily health checks, monitor alerts via Splunk/Catchpoint, and ensure application availability
Handle security & vulnerability management for ELM and DOORS applications
Support integration with third-party tools and coordinate with Honeywell teams (DB, DCN, Security)
Maintain SOPs, runbooks, and documentation for operational excellence
Provide functional support as Jazz Admin and assist in project area creation, LQE/LDX management, and JRS meta-model refresh
Participate in weekly meetings, triage calls, and vendor checkpoint discussions
Qualification
Required
BM DOORS Classic administration and troubleshooting
IBM Quality Management (QM) configuration and support
Strong experience with Jazz tools (RTC, DNG, RQM) and OSLC integrations
Expertise in Linux/Windows server deployments, IBM WAS, Liberty profiles, and SSL certificate management
Knowledge of LDAP protocols, authentication/authorization in IBM Jazz CLM
Administer IBM CLM/ELM suite including DOORS Classic, QM, JTS, LDX, GC, DCC, CCM, AM, RM, RELM, LQE, RPEN, JAS
Perform installation, setup, configuration, upgrades, fix packs, and server rename in distributed environments
Execute patching activities (OS, DB, QMW) and sanity/smoke testing post-deployment
Manage incident and RITM tickets, SLA adherence, and IBM case creation for resolution
Conduct daily health checks, monitor alerts via Splunk/Catchpoint, and ensure application availability
Handle security & vulnerability management for ELM and DOORS applications
Support integration with third-party tools and coordinate with Honeywell teams (DB, DCN, Security)
Maintain SOPs, runbooks, and documentation for operational excellence
Provide functional support as Jazz Admin and assist in project area creation, LQE/LDX management, and JRS meta-model refresh
Participate in weekly meetings, triage calls, and vendor checkpoint discussions
Bachelor's degree in Engineering or equivalent
4–6 years of experience in ELM/CLM administration
Hands-on experience with DOORS and QM in enterprise environments
Strong troubleshooting and stakeholder communication skills
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
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2026-01-16
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2026-01-16
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