Vodafone · 4 hours ago
Global Account Manager
Home, KS
Full-time
Hybrid
Senior Level, Lead/Staff
$127K/yr - $165K/yr
8+ years expVodafone is a leading international telecommunications company committed to connecting people and creating a sustainable world. They are seeking a Global Account Manager to manage strategic accounts, drive long-term revenue, ensure customer satisfaction, and collaborate across teams to align business strategies.
Information TechnologyMessagingMobile AppsMobile DevicesNetwork SecurityTelecommunications
Responsibilities
Responsible for the global account management of nominated VBI account(s) and delivery of strategic, profitable, long term business of those accounts to Vodafone
Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L
Responsible for developing and implementing account strategy to ensure delivery
Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business
Ensures virtual team works collaboratively with all other functions within Vodafone to drive the VBI agenda and ensure alignment
Works with OpCo corporate sales areas and Customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers
Establishes appropriate relationships with customers and within Vodafone. Leverages those relationships to ensure maximum financial return from Vodafone customers
Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/influencers up to C-Level
Works with Operating Companies (OpCo) corporate sales areas and in partnership with Customer Fulfilment and pre/post (delivery) areas to ensure that international and national strategies are aligned, complementary and delivered to customers
Formulates strategies to market for nominated VBI accounts in conjunction with the Propositions and industry segments area
Assesses customer and market trends and provides timely and accurate revenue forecasting
Drives accelerated revenue growth by identifying potential markets for new and existing products and services in targeted accounts
Inputs to decisions on new propositions, product mix and services for customers. Responsible for content of proposals submitted to customer, both in response to requests for proposal (RFP) and proactive (unsolicited)
Leads the opportunity-driven account team; working collaboratively to provide direction on the service, delivery and operational relationship for nominated accounts
Ensures customer representation at key VBI sounding boards such as Customer Advisory Board (CAB) and other key hospitality events (F1)
Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer’s strategic and operational issues
Decides quality levels, functionality and capability of services for specific customers in conjunction with the Global Service Manager; ensures Service Improvement Plans are followed-up upon and that NPS targets are met
In conjunction with Marketing develops a go-to-market strategy as indicated in Account Plan based on an appropriate understanding of customer situation, its needs and industry trends
Leads virtual team across Operating companies, geographies, and data. Works in partnership with the Customer Success Team (but has overall account responsibility)
Acts as Voice of the Customer within VBI to ensure that customers views and needs influence our marketing mix including product / proposition
Supported by Innovation Workshops, introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer’s strategic and operational issues
Qualification
Required
3 yrs+ successful global accounts/enterprise solution selling
8 yrs+ sales experience
University Degree or equivalent sales experience
Demonstrated ability to influence at C-Level
Ability to lead and manage an international and distributed team
International business appreciation and expertise – lived and worked abroad or worked in a global account management role for large amount of time
Ability to understand a customer's business and challenges and the experience of identifying, translating, and developing creative and innovative solutions into VBI propositions, which address the customers' business challenges
Product knowledge & solution mindset
Experience selling across multi towers
Must have P&L understanding, ability to assess customer trends and provide timely and accurate revenue forecasting
Drives accelerated revenue growth by identifying potential markets for new and existing products and services in nominated accounts
Track record of global accounts/ enterprise solution selling (5-10 years) within multi-national companies (in at least one of the following areas – communications service provider, technology, financial, pharmaceutical, professional services sectors)
Strong interpersonal skills with proven track record of result working in a multi-cultural environment across multiple time zones
Preferred
Ability to think strategically and drive sales transformation programs
Deep work experience in Telecommunications / IT Industry
MBA desirable
Excellent communicator (written and verbal)
Benefits
Generous Paid Time Off (PTO) policy
Competitive tailored medical benefits
Market-leading global parental leave policy
Retirement plan
Quarterly 'Spirit of Vodafone Day'
Annual leave: 22 days + 9 national holidays
Public Service: 2 days/year
Pregnancy/Parental leave: 16 weeks fully paid, followed by 24 weeks return to work transition
Retirement/401(k): 1:1 matching from Vodafone up to 6% of your contribution
Access to: private medical, private dental, free health assessments
Additional discounts: Fitness Allowance
Company
Vodafone
Vodafone is a mobile telecommunications company that offers voice, messaging, and cellular data services.
10001+ employees
H1B Sponsorship
Vodafone has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$5.25BKey Investors
e&Atlas Investissement
2023-01-17Post Ipo Equity
2022-09-21Post Ipo Equity· $847.64M
2022-05-14Post Ipo Equity· $4.4B
Leadership Team
Marika Auramo
CEO Vodafone Business
Monika Chourasia
Senior Vice President & Head of IT operations
Recent News
2026-01-16
Computer Weekly
2026-01-16
2026-01-14
Company data provided by crunchbase