Tata Consultancy Services · 19 hours ago
Performance Test Engineer with IVR
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$95K/yr - $115K/yrTata Consultancy Services is looking for a Performance Test Engineer with expertise in telephony testing tools. The role requires leading performance efforts, participating in test requirements, and guiding performance test strategies while effectively communicating with team members and stakeholders.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Expert communication skills
Ability to lead performance efforts – project analysis, resource assignments
Participate in performance test requirements and make sure others on task (ScrumMaster/Product Manager Owner)
Prior Performance Execution experience
Lead Performance defect triage meetings and orient towards solution
Ability to mobilize others in team and out for root cause analysis of issues and performance bottlenecks
Test Plan Review and Guidance
Performance Test plan/test strategy, results Review and Guidance
Very proficient knowledge of Cyara testing suite and other industry standard telephony testing tools
Qualification
Required
Expert in Cyara testing suite and other industry standard telephony testing tools
LoadRunner (VuGen) scripting experience at medium to high level of expertise
Understanding of basic performance metrics: TPS, RT, Memory, GC, CPU. IO, etc
Strong monitoring experience (AppDynamics)
Proficient in the following tools; DynaTrace, LoadRunner/Performance Center, Splunk
Manage in agile environment leading to solutions with little supervision
Expert communication skills
Ability to lead performance efforts – project analysis, resource assignments
Participate in performance test requirements and make sure others on task (ScrumMaster/Product Manager Owner)
Prior Performance Execution experience
Lead Performance defect triage meetings and orient towards solution
Ability to mobilize others in team and out for root cause analysis of issues and performance bottlenecks
Test Plan Review and Guidance
Performance Test plan/test strategy, results Review and Guidance
Very proficient knowledge of Cyara testing suite and other industry standard telephony testing tools
BACHELOR OF COMPUTER SCIENCE
Preferred
Previous development experience in telephony systems/architecture
The candidate(s) must possess exceptional written and verbal communication skills; and be able to demonstrate those skills to a varying level of internal external resources, to include senior leadership
The candidate should be self-motivated and be able to detect a major concern that should be escalated to management for resolution. Communicate effectively with technical and non-technical personnel
Ability to work or lead a technical team from diversified geography and culture to complete strategic planning, mission-critical design and development work
Strong results-oriented awareness, with an optimistic and enterprising attitude
Experience in diagnosing complex technical issues
Leverage profiling tools (i.e. dynaTrace) to analyze and define performance characteristics of an application, recommend enhancements, and trouble shoot bottlenecks
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
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