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Careers @ Graham Packaging · 1 day ago

Quality Assurance Manager

York, PA

Full-time

Onsite

Senior Level

5+ years exp

Graham Packaging is a leader in sustainable packaging manufacturing and values a people and planet-based culture. The Quality Assurance Manager is responsible for managing the plant's quality program, ensuring compliance, and improving quality performance while also participating in overall plant operations.

Packaging & Containers

Responsibilities

Understand, follows and enforces all established safety, health, quality GMP and Company policies, procedures and recognized practices

Understand, follows and enforces all established policies, procedures and recognized practices

Understand and interpret customer requirements; convert into manufacturing requirements (define necessary inspection and critical process points and required methodologies)

Customer complaint response and tracking: Monitor complaint type and frequency to verify effectiveness of corrective actions

Define, implement and monitor the systems required to ensure compliance (GMP’s, required certifications, sanitation, and customer audit requirements)

Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities

Work with suppliers as required, defining customer and plant requirements and ensuring conformance

Assessment and development of operating procedures and controls for all automatic inspection devices

Define, develop, train, implement and monitor process control points and make necessary improvements for defect elimination

Regularly communicate customer issues and overall plant quality performance to management, staff, and plant personnel

Hire, train, and direct the daily activities of the plant quality staff

Continued evaluation of procedures, in all areas of responsibility for the best practices, particularly in the areas of Safety and efficiency

May be responsible for special projects related to other functional areas

0-25% travel may be required

Qualification

Quality managementGMP complianceLeadership skillsCustomer communicationProcess controlComputer skillsTeam collaborationVerbal communicationWritten communication

Required

A Bachelor's Degree and/or related quality experience; or equivalent combination of education and related quality experience is required

A minimum of five years' experience in a quality supervisory or management role in a manufacturing environment with demonstrated leadership skills strongly preferred

Ability to maintain regular, predictable, and punctual attendance

Computer usage and typing skills are essential

Excellent verbal and written communication, including the ability to effectively communicate with internal and external customers

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Communicates effectively: conveys facts and information clearly both verbally and orally

Collaborates well with others: proactively contributes to group objectives; volunteers to help others