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Microsoft · 8 hours ago

Data Center Inventory & Asset Technician

Manassas, VA

Full-time

Onsite

New Grad, Entry Level

$22.31/hr - $31.49/hr

0+ years exp

Microsoft is a leading technology company that empowers every person and organization on the planet to achieve more. The Data Center Inventory & Asset Technician will perform tasks related to the destruction of data bearing devices, manage inventory, and ensure compliance with operational standards while supporting the company's cloud services.

Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks

Ensures IAM tasks are completed accurately as requested, as well as meet company and industry standards and policies

Becomes familiar with guidelines set by the Microsoft contractual agreements with suppliers and maintains a strong customer focus

Recognizes potential stakeholder impact of external and internal events and issues, communicates potential impact, and plans for impact accordingly

Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary

Ensures DBD serial number matches with database

Performs data entry to document inbound and outbound packages

Executes incoming/outgoing deliveries as instructed by management (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities)

Ensures accurate documentation of incoming and outgoing deliveries as well as records

Applies appropriate customs documentations and standards for outbound packages

Develops working knowledge of stock control and inventory management practices and procedures

Performs cycle audits and data corrections to ensure all inventory controls are met

Helps reconcile inventory discrepancies and report discrepancies

Ensures detailed physical inventory tracking and staging

Performs material movement, including shipping/receiving and inventory management per standard process

Follows existing procedures to run processes and ensures execution with consistency, accuracy, and timeliness of delivery

Notifies management about ordering stock shortages

Escalates any issues to management

Complies with security and data management policies

Escalates any security or safety incidents

Coordinates with security escorts for third-party vendors

Engages in Task Hazard Analysis (THA) consistently for every task to be performed and ensures sign off from appropriate person for any related risks

Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations

Seeks guidance from management before proceeding with the next step of a process

Engages supplier to initiate warranty claim when automation is not available and processes the orders

Processes failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices

Follows all Service Level Agreements (SLAs) related to RMA warranty process

Embody our culture and values

Qualification

Inventory ManagementData Bearing Device DestructionWarranty Process ManagementLogistics ManagementSafety PracticesCustomer ServiceOperational ExcellenceTactical Shift ManagementProcurement

Required

High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field + OR equivalent experience

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Citizenship verification: This position requires verification of citizenship due to citizenship-based legal restrictions

Preferred

1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation + OR equivalent experience