Ministry Brands · 1 day ago
Billing & Collections Analyst
US-Alpharetta, GA
Full-time
Hybrid
Entry, Mid Level
2+ years expMinistry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools, and background screening solutions for various organizations. They are seeking a Billing & Collections Analyst to oversee the end-to-end quote to cash process, ensuring accurate invoicing and payment collections while collaborating with internal and external stakeholders to enhance client experience.
Software
Responsibilities
Ensures that invoices accurately reflect contract terms and conditions agreed to by the organization and comply with governmental rules and regulations
Investigates and resolves billing discrepancies and errors
Recommends improvements to billing and collections process
Monitor customer accounts for timely payments and provide reports to management on overdue accounts
Prepares and analyzes aging reports and provide recommendations for improving cash flow
Runs reports for management and conducts research to aid in the investigation of billing discrepancies and errors
Responds to customer inquiries regarding bills
Works under the close direction of senior personnel in the functional area
Collaborates with key business partners to move forward key initiatives and improvements
Provides Financial Audit support
Processes Zendesk tickets daily to maintain SLA goals
Qualification
Required
Bachelor's Degree in a related area or an equivalent combination of education and experience
2+ years of experience in billing/accounting, or related fields
Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
Demonstrate ability to learn and understand basic office software applications
Ability to interpret contract terms and conditions and identify challenges as it relates to billing
Must have excellent analytical and problem-solving skills
Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
Excellent written and verbal communication, organization and follow up skills
Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
Proven ability to manage large projects with exceptional project management skills
Ability to work effectively within a fast-paced, deadline-driven environment
Skilled at interacting with employees at all levels within the organization
Skilled at thriving in a multi-system, multi-product, billing environment
Ability to work in a general office environment
Ability to handle extended periods of computer-based work, including telephone
Domestic and/or international travel required, estimated up to 5%
Preferred
Workday experience, a plus
Experience in SaaS or technology industry, preferred
Benefits
Robust healthcare options
Flexible paid time off
Paid parental leave
Mental health support
Professional development reimbursement
Employee Recognition & Rewards
Company
Ministry Brands
Ministry Brands is a family of Christian software companies across North America
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Insight Partners
2021-12-30Acquired
2017-01-01Series Unknown
2015-10-31Series Unknown
Leadership Team
Chris Bacon
Chief Executive Officer
Recent News
2025-08-08
Company data provided by crunchbase