Banking Customer Service jobs in United States
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Dexian · 14 hours ago

Banking Customer Service

positionMinneapolis, MN
timeContract
remoteHybrid
seniorityNew Grad, Entry Level
money$22/hr - $24/hr

Dexian is hiring Service Professionals to support Corporate, Commercial, Business Banking, and Wealth Management clients during their transition to a new application. The role involves handling inquiries, troubleshooting issues, and providing guidance to ensure a smooth customer experience.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Sakshi Jha
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Responsibilities

Respond to client inquiries in a professional and courteous manner
Troubleshoot and resolve application-related problems and errors efficiently
Provide clear guidance and support to customers navigating the new system
Document customer interactions and resolutions accurately
Collaborate with internal teams to escalate complex issues when necessary
Maintain a high level of professionalism and customer service at all times
Excellent phone etiquette and written communication skills
Strong multitasking abilities and attention to details
Resourceful problem solver, able to work independently and as part of a team

Qualification

Customer serviceTechnical supportMultitaskingProblem solvingPhone etiquetteWritten communicationAttention to detail

Required

Respond to client inquiries in a professional and courteous manner
Troubleshoot and resolve application-related problems and errors efficiently
Provide clear guidance and support to customers navigating the new system
Document customer interactions and resolutions accurately
Collaborate with internal teams to escalate complex issues when necessary
Maintain a high level of professionalism and customer service at all times
Excellent phone etiquette and written communication skills
Strong multitasking abilities and attention to details
Resourceful problem solver, able to work independently and as part of a team

Preferred

Previous customer service and technical support experience preferred

Company

Dexian

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Glassdoor3.5
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Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
dateFounded in 1994
location
Mclean, Virginia, USA
people-size1001-5000 employees
web-link
https://dexian.com

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Recent News

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2025-12-01
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2025-10-14
Company data provided by crunchbase