Tata Consultancy Services · 13 hours ago
Serialization Packaging Support Engineer
Indianapolis, IN
Full-time
Onsite
Mid Level
$85K/yr - $110K/yrTata Consultancy Services is seeking a Serialization Packaging Support Engineer who is responsible for providing technical support and ensuring compliance for serialization systems on packaging lines. This role involves troubleshooting, maintaining, and improving serialization hardware and software to meet global regulatory requirements and company standards.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Provide day-to-day technical support for serialization systems (vision systems, printers, scanners, PLCs) in 24/7 support environment
Troubleshoot and resolve serialization-related issues on packaging lines
Execute equipment qualification (IQ/OQ/PQ) for serialization components
Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems
Collaborate with IT teams for system integration, database management, and network connectivity
Ensure compliance with GMP, DSCSA, EU FMD, and other regulatory requirements
Participate in audits and provide necessary documentation for serialization systems
Manage incidents and changes through established governance processes
Work with vendors and cross-functional teams to implement upgrades and improvements
Analyze performance data and recommend process optimization strategies
Maintain accurate documentation for serialization systems and procedures
Qualification
Required
Technical: Industrial automation, PLC programming, vision inspection systems, SQL databases
Domain Knowledge: Pharmaceutical serialization solutions (Systech, Antares, Seavision, Tracelink)
Compliance: GMP processes, packaging qualification standards
Soft Skills: Problem-solving, multitasking, cross-cultural communication, ability to work independently
Experience with Systech or similar Pharma serialization and packaging solutions (Systech – Guardian, Advisor and Centri systems)
Experience with SQL databases and network troubleshooting
Knowledge of SCADA systems and MES/OEM integration
Ability to work independently and in a global team environment
Strong documentation and reporting skills
Qualifications: BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
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2026-01-16
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