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Pointr · 13 hours ago

Solution Excellence Lead

Boston, MA

Full-time

Hybrid

Senior Level

$170K/yr - $180K/yr

7+ years exp

Pointr is a market leader in Indoor Mapping, Location, and Analytics, seeking a Solution Excellence Lead to enhance pre-sales excellence and commercial solution framing. This role involves leading discovery sessions, designing tailored demos, and ensuring alignment between sales and delivery processes.

AnalyticsEnterprise SoftwareGeospatialGPSIndoor PositioningMapping ServicesNavigationRetail TechnologySaaSSoftware Engineering

H1B Sponsor Likely

Responsibilities

Lead or co-lead discovery sessions for complex and strategic opportunities

Design and deliver tailored demos aligned with real customer use cases and outcomes

Frame solutions in clear, commercial, outcome-driven terms rather than technical detail

Support Customer Advocates in articulating value throughout the sales cycle

Validate solution feasibility in close collaboration with Delivery

Ensure scope, assumptions, and commitments are clearly defined prior to deal close

Own demo standards, demo assets, and demo environments

Define documentation and handover standards from Sales to Delivery

Capture customer feedback, objections, and recurring patterns from demos

Qualification

Pre-sales experienceCommercial solution framingCustomer discoveryB2B SaaS experienceAgile software developmentStructured problem-solvingCoachingMentoringCollaboration skillsPresentation skills

Required

7–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments

Experience in a start-up or high-growth environment where processes are still being shaped

Proven experience leading customer discovery and delivering tailored, use-case–driven demos

Track record supporting complex, multi-stakeholder sales cycles, ideally in enterprise contexts

Experience working closely with delivery or engineering teams without directly owning or managing them

Ability to present confidently to senior stakeholders and translate complex topics into clear, outcome-focused narratives

Deep understanding of agile software development processes and technical concepts, with the ability to translate them for diverse audiences

Structured problem-solving approach with strong attention to detail

Highly collaborative mindset with the credibility to influence Sales, Delivery, and Product teams

Experience mentoring, coaching, or providing functional leadership to other solution, pre-sales, or technical team members

Preferred

BS or MS degree in a relevant technology or management field (Computer Science is a plus)

Strong experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail, smart buildings, large campuses)

Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products

Benefits

Private health care (75%) and Dental

Company-sponsored parental leave

18 days PTO, plus sick time + 12 holidays per year

401(k) retirement scheme

Company

Pointr

Pointr is a global technology leader in indoor mapping, 'blue dot' positioning, digital wayfinding, geofencing and location analytics.

Founded in 2013

London, England, GBR

51-200 employees

https://www.pointr.tech/

H1B Sponsorship

Pointr has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)