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Unilever · 1 day ago

UFS NAM AI Transformation Project Manager

Hoboken US HQ

Full-time

Onsite

Mid, Senior Level

$100K/yr - $150K/yr

5+ years exp

Unilever is a leading global company in the food service industry, particularly through its Unilever Food Solutions division. They are seeking a NAM AI Transformation Project Manager to lead the orchestration and execution of AI-enabled initiatives in North America, ensuring alignment between global strategies and local market needs.

ConsumerFast-Moving Consumer GoodsFood and BeverageManufacturingPersonal Care and Hygiene

Culture & Values

H1B Sponsor Likely

Responsibilities

Translate global AI vision into a North America AI activation roadmap across Intelligent Marketing, ABM, lead management, chef engagement, sales enablement and loyalty

Prioritize initiatives based on business value, technical readiness, and operator impact

Build and maintain the AI capability roadmap spanning data layer, agentic layer, application layer and experience layer

Establish governance structures, operating rhythms, and decision-making mechanisms to ensure timely delivery

Create project plans, risk logs, dependency maps, and budget tracking for all AI-related programs

Ensure OTIF delivery across global product squads, local digital teams, IT, and business stakeholders

Serve as the primary liaison between Global AI Product Teams and North America business units

Drive alignment between Sales, Marketing, Culinary, IT, Data, and Operations to ensure AI models and workflows reflect real operator needs

Manage communication plans, training plans, and change readiness across all functions

Translate global capabilities (AI agents, intent scoring, personalization engines, loyalty automation, ABM orchestration) into North America market use cases

Lead pilot design, MVP scoping, UAT, and rollout for AI features

Define adoption KPIs and ensure new AI workflows are embedded into daily operations

Coordinate with Local and Global Tech to ensure proper integration of: CDP, CRM, Marketo Journeys, AI Agents, AEM Personalization, Signal Based Lead Management etc

Support data quality, identity resolution, and Golden Profile governance requirements

Establish KPI frameworks and dashboards to track AI impact on: acquisition → engagement → qualification → conversion → retention → LTV

Conduct retrospective reviews and embed learnings into future releases

Continuously identify new AI opportunities that unlock growth or efficiency

Qualification

AI transformationProgram managementSalesforce experienceAdobe ecosystemData platformsStakeholder managementAnalytical skillsCommunication skillsAdaptability

Required

Bachelor's or master's degree in Business Management, Information Systems, Engineering, or related fields

5–10 years in digital/ AI transformation, program management, CRM projects, or commercial systems implementation

Experience in large-scale cross-functional program delivery

Exceptional project orchestration skills—able to manage multiple complex initiatives simultaneously

Strong understanding of AI-enabled commercial models (marketing intelligence, lead management, ABM, corporate intelligent agents)

Familiarity with data platforms, CDPs, CRM, marketing automation, and integration concepts

Excellent communication and stakeholder management; can influence senior leaders

Strong analytical skills and comfort with KPI design, dashboards, and business impact measurement

High adaptability, speed, and bias for action—able to perform in entrepreneurial and ambiguous environments

Preferred

Background in Salesforce & Adobe ecosystem strongly preferred (CRM, Marketing Cloud, Data Cloud, Marketo, AEM, Experience Manager)

Benefits

Health insurance (including prescription drug, dental, and vision coverage)

Retirement savings benefits

Life insurance and disability benefits

Parental leave

Sick leave

Paid vacation and holidays

Access to numerous voluntary benefits

Company

Unilever

Glassdoor4.1

Unilever produces and supplies food, home care, beauty, and personal care products for daily consumer use.

Founded in 1872

London, England, GBR

10001+ employees

http://www.unilever.com

H1B Sponsorship

Unilever has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (2)