TEKsystems · 3 days ago
It Support Technician
TEKsystems is a leading provider of business and technology services, and they are seeking an IT Support Technician to deliver Regional Field IT Support services for Business Units. The role involves troubleshooting and resolving Service Center tickets, maintaining IT systems, and assisting with asset management and inventory coordination.
Information Technology
Responsibilities
Troubleshoot and resolve all Service Center tickets routed to your Assignment Group according to the established SLA
Perform IMAC’s all systems as applicable
Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs
Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA’s via standard products including HP Service Manager and Clarity
Contribute to team and company specific short, mid and long term goals
Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies
Assist in coordination of asset disposal for company's workstation machines and peripherals
Ensure that the company's Information Technology Asset Management (ITAM) policies are enforced at the Business Unit
Qualification
Required
2-3 years of previous professional IT Support experience required
Windows 10
Desktop
Active directory
Hardware
mac
IMAC
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase