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N.C. Department of Information Technology · 4 hours ago

DMV - Program Coordinator IV

Nash County, NC

Full-time

Onsite

Mid Level

$51K/yr - $89K/yr

3+ years exp

The N.C. Department of Information Technology is seeking a motivated Program Coordinator IV to join the Division of Motor Vehicles. This role involves performing audits at various DMV locations, ensuring compliance with state laws and procedures, and providing training as needed.

Information Technology & Services

Work & Life Balance

Responsibilities

Travel throughout the state performing audits at our 129 Contracting License Agencies, State offices, On-line dealers who are online with DMV to License and Title Vehicles, License and Theft Special Funds in our 7 districts and daily collection at our 113 Driver License Offices to make sure they are operating in accordance with state law, standard operating procedures, and contractual agreement

Work closely with the Audit Manager that is over the DMV Program Accountability Unit

Ensure that offices adhere to the procedures and guidelines necessary to be able to perform their daily audits

Provide necessary training and guidance to these locations when needed concerning audits

Audit each office that has been designated or assigned to them in a timely manner and provide a report of such audit to the Audit Manager for review

Verify dealer accounts for outstanding balances, verifying all inventory for which the agency is accountable, verifying plate turn-ins, verifying State Funds, deposits and deposit certification to the state treasurer’s office and auditing reversal records, trade in reports and no fee transactions

Perform audits on documents sent into the Division by dealerships to ensure that proper payments are made to the Division

Audit franchise and independent car dealers throughout the state who participate with DMV in the dealer online program on a regular basis or as deemed necessary by the Division

Verify all inventory assigned to the dealership and monitoring the issuance of license plates and stickers

Conduct Out of State audits concerning 'Online dealers/leasing companies' once a year

Perform audits on documents sent into the Division by dealerships to ensure that proper payments are made to the Division

Audit special funds that are used in undercover/covert operations at License and Theft Offices

Verify State Funds, daily deposits and deposit certifications to the state treasurer’s office are done in a timely manner at our 113 Driver License offices

Investigate any alleged wrongdoing by State Employee, License Plate Agent, or their employees, such as embezzlement or missing inventory

Conduct an immediate investigation and audit if a License Plate Agency or Driver License Office is robbed, broken into or otherwise damaged

Prepare and submit a written report to Vehicle Services that is over License Plate Agencies and Driver Services that is over Driver License Offices with his/her findings before that agency can reopen

Appear in court to testify regarding criminal investigation and to represent the Commissioner of Motor Vehicles when DMV records are subpoenaed

Be present when a new LPA is opened or relocates to ensure all inventory is accounted for within the LPA

Be called up to Raleigh to work on special assignments/projects or to provide training to other individuals

Qualification

Accounting practicesPublic administrationSTARS experienceSAP experienceJudgementDiscretionEffective communicationRelationship building

Required

Bachelor's degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience

Knowledge of principles and practices of public and business administration

Knowledge of accounting practices and procedures

Demonstrated ability to initiate and install administrative programs and procedures and evaluate their effectiveness

Demonstrated ability to exercise judgement and discretion in establishing, applying, and interpreting policies and procedures

Demonstrated ability to establish and maintain effective working relationships with agency personnel, officials