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NEOGOV · 3 hours ago

Human Resources Technician - Recruitment & Risk Management

Lewisville, TX

Full-time

Hybrid

Entry Level

$53K/yr - $57K/yr

3+ years exp

NEOGOV is a company that provides innovative solutions for government agencies, and they are seeking a Human Resources Technician focused on recruitment and risk management. This role involves providing technical and administrative support related to various Human Resources services, particularly in recruitment, onboarding, and managing risk processes for city employees.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide excellent customer service in support of our customers and our HR team members

Serve as a member of the City Hall front desk team, filling in at the front desk and supporting other team members as needed

Processes applicant/new employees utilizing applicant tracking system in Neogov Onboard, E-verify software, and background screening program

Assist with the full-cycle recruitment process, including job postings, application screening, interview scheduling, and candidate communications

Coordinate pre-employment processes such as background checks, education verification, and pre-employment testing

Assist in the recruitment process by creating advertising brochures and social media posts

Assist with police and fire recruitment and promotional processes

Attend and support career fairs, outreach initiatives, and other events that align with city recruiting strategies

Review accident and injury reports, and submit all city vehicle and workers’ compensation claims

Review, process, and track employee light-duty requests

Process annual employee driver’s license checks

Maintain employee commercial driver’s license list

Coordinate police medical physicals in advance of their annual physical agility exam (rowing)

Administer Center for Medicaid Recovery requests

Works collaboratively with the HR team. Cross train and serve as back-up for other function areas as assigned

Performs office administration duties as requested including typing, filing, etc

Maintains records using document imaging

Performs all other duties as assigned

Qualification

Recruitment practicesOnboarding processesRisk managementMicrosoft ExcelHRIS systemsCustomer serviceAnalytical skillsBilingual (English/Spanish)Organizational skillsCommunication skills

Required

High School Diploma or GED required

Three (3) years of experience of general business with one year of experience in human resources

Must submit to and pass a criminal background and pre-employment drug test

Must possess and maintain a valid State of Texas Driver's License Class “C” and good driving record as defined by City policy

Basic knowledge of recruitment and onboarding practices, workers' compensation and risk management processes, and HR principles

Strong attention to detail and data accuracy

Proficiency in Microsoft Excel and HRIS systems (e.g., Tyler New World, Workday, etc.)

Principles and practices of assigned human resources area

Federal, State, and City rules, regulations, guidelines, policies, and procedures related to assigned human resources area

Customer service and public relations practices and methods

Handling sensitive and confidential information with discretion

Strong analytical, organizational, and communication skills

Working independently and collaboratively in a team environment

Prioritizing tasks and manage multiple projects with tight deadlines

Identifying and resolving problems in a timely manner

Database management and record keeping

Working under pressure; dealing with stressful situations

Handling confidential information in a responsible manner

Coordinating, prioritizing, and maintaining workflow

Promoting teamwork and a positive work environment

Understanding and following written and oral instructions

Handling inquiries in assigned human resources areas

Giving and receiving information to other City departments

Exhibiting a high level of confidentiality

Accepting responsibility for his/her actions

Utilizing in-house resources to meet departmental needs

Conducting research and applying results to programs and procedures

Analyzing data

Using spreadsheets and personal computer including Microsoft Office, Google docs, e-mail, and the internet

Communicating effectively, clearly, and concisely both orally and in writing

Planning, organizing, and coordinating activities to accomplish work assignments

Resolving employee and customer complaints and concerns

Performing work accurately and thoroughly

Following instructions, safety practices, and standard operating procedures in performing assigned tasks

Being punctual and attending work regularly

Working effectively with people regardless of their age, race, ethnicity, religion, color, sex, sexual orientation, gender identity, national origin, genetics, veteran's status, or job type

Preferred

Bilingual in English and Spanish

Benefits

TMRS – Employees are required to contribute 7% of their salary, the City will match 2:1

457(b) Deferred Compensation Plan – if employees contribute a minimum of 4%, the City will contribute 3.76% to a 401(a) Plan in the employee’s name (vested after 5 years of service)

Medical Coverage (includes Prescription Drugs) – 2 medical plans through CIGNA, including an HSA

Dental Coverage through CIGNA

Vision Coverage through Superior Vision

Employee Assistance Program

Flexible Spending Accounts (Medical and Dependent Care FSA’s)

Pre-tax Premium Deductions

Life Insurance equal to four times annual salary

Accidental Death and Dismemberment Insurance equal to three times annual salary

Voluntary Dependent Life Insurance

Long-Term Disability Insurance

Voluntary Accident, Hospital, and Critical Illness Coverage

10 days of vacation per year for years 1-4, 15 days of vacation per year for years 5-9, and 20 days of vacation per year for 10+ years of service.