Universal Music Group · 4 hours ago
Coordinator, Digital Strategy & Label Engagement
Santa Monica, California
Full-time
Onsite
Entry Level
$37K/yr - $65K/yr
1+ years expUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. They are seeking a highly organized and detail-oriented individual to support the SVPs of Digital Strategy and eCommerce in managing operations and executing digital initiatives to enhance fan experiences across UMG’s eCommerce and CRM verticals.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Support both SVPs in daily operations, including schedule management, meeting coordination, and preparation of materials and follow-ups
Manage administrative tasks such as processing invoices, expense reports, and travel bookings
Gather, organize, and liaise with cross-functional teams including Store Management, Site Experience, CRM, and Technology to ensure key initiatives and deliverables are executed on time
Conduct QA checks on artist and label webstores to ensure seamless user experience, accurate merchandising, and functional site operations
Assist in research and insights gathering to inform digital strategies, partnership opportunities, and emerging trends in eCommerce and fan engagement
Build and design presentations (in Keynote and Google Slides) for executive updates, performance recaps, and partner communications
Compile and distribute monthly reports summarizing key metrics across CRM, audience engagement, and eCommerce
Support project timelines and documentation for cross-departmental initiatives, ensuring all stakeholders are aligned
Collaborate with internal and external partners to streamline communication, share updates, and track progress across multiple campaigns and initiatives
General administrative support including scheduling, document management, and coordination of interdepartmental meetings
Qualification
Required
1-2+ years of relevant work experience in digital marketing, eCommerce, or fan engagement — ideally within music, entertainment, or tech
Strong interest in the intersection of music, fandom, and digital innovation
Exceptional organizational skills and meticulous attention to detail — you never let things fall through the cracks
Excellent written and verbal communication, with the ability to interface effectively with multiple stakeholders
Proactive self-starter who anticipates needs, stays ahead of deadlines, and thrives in a fast-paced environment
Confident juggling multiple projects, priorities, and timelines simultaneously
Advanced proficiency in Google Workspace, Microsoft Office, Keynote, Excel, and Google Sheets
Preferred
Experience with Monday.com and Shopify preferred
Familiarity with CRM tools or fan engagement platforms is a plus
Benefits
Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
Music Business Worldwide
2026-01-16
2026-01-15
Company data provided by crunchbase