Tata Consultancy Services · 19 hours ago
Engagement Agent
Plano, TX
Full-time
Onsite
New Grad, Entry Level
$80K/yr - $110K/yrTata Consultancy Services is seeking an Engagement Agent who interacts with clients to ensure successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers, managing client relationships and monitoring engagement performance.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Manage Client Relationships and Communications
Resolve issues and escalate risks
Monitor engagement performance and outcomes
Ensure compliance with organizational standards and SLO benchmarks
Qualification
Required
Interact with clients, ensuring successful delivery of services and high customer satisfaction
Act as the primary contact for Mid-Market Platinum Customers
Manage Client Relationships and Communications
Resolve issues and escalate risks
Monitor engagement performance and outcomes
Ensure compliance with organizational standards and SLO benchmarks
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
Company data provided by crunchbase