Technical Writer / IT Documentation Specialist jobs in United States
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TEKsystems · 6 hours ago

Technical Writer / IT Documentation Specialist

TEKsystems is supporting a major technology initiative and seeking a Technical Writer / IT Documentation Specialist to create clear, accurate, and user‑friendly documentation. This role will work closely with project teams, SMEs, and end‑users to ensure materials meet internal standards and support the adoption of systems and processes.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

End‑User Documentation
Write, edit, and update user manuals for various functional roles (HR, Finance, Procurement, etc.)
Develop quick reference guides, cheat sheets, FAQs, and troubleshooting documentation
Publish high‑quality content across portals, PDFs, and knowledge bases
Collaborate with training leads on ILT and e-learning content
Create slide decks, handouts, exercises, and workshop materials
Support development of scripts and voiceover content for training modules
Document current‑state and future‑state workflows and business processes
Ensure alignment between process documentation and system functionality
Conduct interviews and working sessions with SMEs, developers, business analysts, and end‑users
Review and incorporate stakeholder and editorial feedback

Qualification

Microsoft WordDocumentation toolsInformation gatheringSimplifying technical conceptsProcess mappingOrganizational skills

Required

Proficiency in Microsoft Word, PowerPoint, and other MS Office tools
Experience with documentation tools such as Visio and Adobe products
Strong ability to gather information through SME interviews and cross‑functional collaboration
Excellent organizational skills and ability to manage multiple documentation efforts
Ability to simplify complex technical concepts into clear, usable content
Familiarity with process mapping, flowcharting, and business process documentation

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase