NEOGOV · 2 days ago
ITS Intern - Digital Records Project (Temporary)
Lewisville, TX
Internship
Onsite
Intern
$35K/yr - $35K/yr
0+ years expNEOGOV is a company that provides innovative technology solutions for government agencies, and they are seeking an ITS Intern to support a digital records project. The intern will perform general administration and technical duties within the Information Technology Services department, including service desk functions, software setup, and troubleshooting.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs service desk functions, answers telephone, records, documents and troubleshoots customer issues
Performs duties associated with setup, configuration and installation of system software products and peripheral equipment
Programs and troubleshoots personal computer software and hardware. Identifies, logs and resolves problems related to supported applications
Assists in analyzing, evaluating and recommending techniques for implementation of new software applications and computer equipment
Performs updates and maintenance of technology used by the City of Lewisville
Performs all other related duties as assigned
Qualification
Required
High School Diploma or GED required
Must be currently enrolled in a college or university pursuing a degree in information technology or a related field
Knowledge of personal computer hardware and software
Knowledge of Microsoft Windows Operating System
Ability to deal effectively with the public, City employees and communicate clearly and tactfully with both customers and co-workers
Ability to accept responsibility and account for his/her actions
Ability to follow instructions, safety practices and standard operating procedures in performing assigned tasks
Ability to be punctual and attend work regularly
Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
Ability to perform work accurately and thoroughly
Ability to communicate clearly and concisely, both orally and in writing
Ability to attend work regularly and learn new technical skills quickly and efficiently
Ability to lift, carry, push and pull 50 pounds
Ability to stand, walk and sit two hours per day
Must submit to a criminal background and pre-employment drug test
Valid Class C Driver's License with a good driving record as defined by City policy
Preferred
6 months related experience preferred
Knowledge of general networking preferred
Skill in use of personal computer including productivity applications, e-mail and PC connectivity preferred
Skill in PC hardware maintenance and troubleshooting preferred
Benefits
FICA Alternative with Corebridge Financial (Enrollment Required)*
Optional Enrollment in a Deferred Compensation Plan with Nationwide or Corebridge Financial
Employee Membership Discount to Thrive, LELLA, and Lake Park
Volunteer Pay
Paid Time Off Accrual
Employee Assistance and Work/Life Support Program
Referral Program Eligibility
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase