Caliber · 4 days ago
Director, Technology Product Management - Central Operations
Lewisville, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expCaliber is the nation’s largest collision repair company in the United States, and they are seeking an experienced Technology Program Coordinator to lead their new IT Program Office. This role involves managing multiple technology projects, budgets, and procurement processes while providing executive-level reporting and governance support.
Automotive
Responsibilities
Maintain real-time visibility into 50–150 active technology initiatives (infrastructure, software, cloud, security, digital transformation, etc.) via dashboards and weekly status reporting
Provide updates for budget tracking: forecast vs. actuals, variance analysis
Lead technology procurement team: Lead two-person team that creates requisitions, tracks orders through receipt and deployment, and maintains the asset register
Produce executive-ready monthly and quarterly portfolio reviews (PowerPoint decks, scorecards, financial summaries) for the CIO/CTO, and Technology Steering Committee
Plan and facilitate critical meetings and events: Technology Governance Board, Architecture Reviews, QBRs, vendor days, annual planning off-sites, and technology all-hands
Enforce stage-gate governance; ensure every project has required approvals, business cases, and benefits tracking
Track and report on project outcomes: ROI, benefits realization, KPIs, OKRs, and operational metrics
Administer Smartsheet, Celoxis and other tracking tools
Mentor junior coordinators and act as the go-to expert for process, tools, and reporting standards
Identify and implement process improvements in budgeting, intake, procurement, and reporting workflows
Qualification
Required
5+ years in executive administration, technology program coordination, IT business management, or portfolio support roles
1+ year(s) leading a small team of individuals
Proven ownership of multi-million-dollar technology budgets and procurement cycles
Solid financial acumen – comfortable with Excel and collecting data for financial reporting
Exceptional communication; able to brief Technology leaders clearly and confidently
Expert-level PowerPoint and Excel/Power BI skills for storytelling with data
Demonstrated ability to influence without authority and drive accountability across teams
Bachelor's degree or equivalent experience
Preferred
Proficiency in PM/portfolio tools (Workday Projects, Azure DevOps, Smartsheet, etc.) highly desirable
PMP, PgMP, ITIL, Agile certification a plus
Experience with Excel, Smartsheet, Workday, or other IT Financial Management and project management tools a strong plus
Prior event-planning or executive-support experience
PMP, PgMP, ITIL, Agile certification or equivalent experience a plus
Company
Caliber
As one of the nation's largest auto repair providers, Caliber offers unlimited opportunities to drive your career forward.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Judd Nystrom
Chief Financial Officer
Amanda Moore
Talent Acquisition Partner
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