Path Robotics · 18 hours ago
Engineering Manager, Software Reliability
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expPath Robotics is building the future of embodied intelligence with AI-driven systems that enhance robotic capabilities. They are seeking an experienced Engineering Manager to lead their software reliability team, focusing on diagnosing and resolving complex software issues while ensuring high system reliability and customer satisfaction.
Artificial Intelligence (AI)Big DataMachine LearningRobotics
Responsibilities
Lead and grow a highly motivated L2 Software Support team responsible for advanced troubleshooting and resolution of complex software issues
Own the escalation path from L1 support, ensuring timely root-cause analysis and durable fixes
Partner closely with engineering, systems integration, and product teams to drive issue resolution, reduce recurrence, and improve system stability
Establish and refine support processes, tooling, and operational best practices (e.g., SLAs, incident response, postmortems)
Act as a hands-on leader, mentoring engineers and providing technical guidance on complex production issues
Drive improvements to monitoring, alerting, documentation, and runbooks to enable faster diagnosis and recovery
Build a strong support engineering culture focused on accountability, continuous improvement, and customer impact
Qualification
Required
5+ years of experience leading and mentoring software or support engineering teams
Strong skill in organizing, prioritizing, and motivating teams in fast-paced, production-critical environments
Proven experience supporting and maintaining large-scale, distributed, or production software systems
Comfortable balancing people leadership with hands-on technical involvement when needed
Bring a systems-thinking mindset and care deeply about reliability, quality, and operational excellence
Benefits
Daily free lunch to keep you fueled and connected with the team
Flexible PTO so you can take the time you need, when you need it
Comprehensive medical, dental, and vision coverage
6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
401(k) retirement plan through Empower
Generous employee referral bonuses—help us grow our team!
Company
Path Robotics
Path Robotics offers robotic welding systems to improve manufacturing efficiency.
51-200 employees
H1B Sponsorship
Path Robotics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (12)
2023 (12)
2022 (7)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$271MKey Investors
Tiger Global ManagementAdditionDrive Capital
2025-11-24Undisclosed
2024-10-14Series D· $100M
2021-07-20Series C· $100M
Leadership Team
Andrew Lonsberry
CEO
Caitlin Fiordirosa
Advisor
Recent News
Business Wire
2025-12-19
2025-08-21
Company data provided by crunchbase