Carpenters Services Administrative Corporation · 6 days ago
IT Business Solutions Analyst
Los Angeles, CA
Full-time
Onsite
Mid Level
3+ years expCarpenters Services Administrative Corporation is seeking an IT Business Solutions Analyst to serve as a key liaison between fund office departments and IT in supporting Taft-Hartley multi-employer benefit plans. The role involves analyzing workflows, gathering requirements, and ensuring the accuracy of eligibility data and systems for various benefits.
InsuranceManagement Consulting
Responsibilities
Analyze complex datasets using SQL and visualization tools to uncover trends, identify discrepancies, and deliver actionable insights through reports and dashboards
Conduct market and industry research, assist senior team members with data compilation, and draft proposals that align client needs with strategic growth opportunities
Communicate with clients, stakeholders, and internal teams to gather requirements, provide updates, and support project execution across all phases
Facilitate daily project activities, manage documentation and deliverables, and use project management tools to track tasks, upload assets, and generate status reports
Participate in meetings and agile ceremonies, take organized notes, and support special initiatives by preparing training materials and communication plans
Design and execute test plans, perform various testing types, and collaborate with developers and analysts to validate outputs and resolve defects
Review technical documentation, maintain detailed QA records, and ensure compliance with departmental standards through continuous improvement efforts
Support automated testing by writing scripts, monitoring post-deployment performance, and contributing to release validation and software quality enhancements
Interpret complex eligibility rules, configure benefit systems, and maintain rule engines to ensure accurate determinations and regulatory compliance
Analyze trust fund workflows, recommend automation opportunities, and evaluate platforms for digital transformation in benefits administration
Collaborate with legal and compliance teams, troubleshoot system issues, and manage upgrades to ensure systems reflect trust fund structures and ERISA/HIPAA requirements
Translate business needs into functional specifications, serve as a liaison between IT and business units, and present findings to leadership and governance committees
Provide excellent customer service, support change management efforts, and create reports for internal stakeholders, auditors, and regulatory agencies
Assist senior team members with research, project execution, and data compilation
Serve as the liaison between IT and business units, translating technical concepts into business-friendly language
Support change management efforts by preparing documentation, training materials, and communication plans
Qualification
Required
Strong understanding of eligibility rules and trust fund operations
Analyze complex datasets using SQL and visualization tools to uncover trends, identify discrepancies, and deliver actionable insights through reports and dashboards
Conduct market and industry research, assist senior team members with data compilation, and draft proposals that align client needs with strategic growth opportunities
Communicate with clients, stakeholders, and internal teams to gather requirements, provide updates, and support project execution across all phases
Facilitate daily project activities, manage documentation and deliverables, and use project management tools to track tasks, upload assets, and generate status reports
Participate in meetings and agile ceremonies, take organized notes, and support special initiatives by preparing training materials and communication plans
Design and execute test plans, perform various testing types, and collaborate with developers and analysts to validate outputs and resolve defects
Review technical documentation, maintain detailed QA records, and ensure compliance with departmental standards through continuous improvement efforts
Support automated testing by writing scripts, monitoring post-deployment performance, and contributing to release validation and software quality enhancements
Interpret complex eligibility rules, configure benefit systems, and maintain rule engines to ensure accurate determinations and regulatory compliance
Analyze trust fund workflows, recommend automation opportunities, and evaluate platforms for digital transformation in benefits administration
Collaborate with legal and compliance teams, troubleshoot system issues, and manage upgrades to ensure systems reflect trust fund structures and ERISA/HIPAA requirements
Translate business needs into functional specifications, serve as a liaison between IT and business units, and present findings to leadership and governance committees
Provide excellent customer service, support change management efforts, and create reports for internal stakeholders, auditors, and regulatory agencies
Assist senior team members with research, project execution, and data compilation
Serve as the liaison between IT and business units, translating technical concepts into business-friendly language
Support change management efforts by preparing documentation, training materials, and communication plans
Preferred
Must possess a proactive and service-oriented approach to solving project related problems
Experience with formal software development life cycle and business analysis methodologies
Advanced knowledge of Microsoft Office products, including proficiency in Microsoft Excel
Able to take strategic direction from management
3–5 years of experience as a Benefits Analyst, preferably in benefits administration, healthcare, or union trust fund settings
1+ year of SQL experience
Experience in all phases of the systems development life cycle
Self-motivated and driven with ability to work independently within a collaborative work environment
Participates, and interacts professionally during meetings, company events, and seminars
Professional phone etiquette, appearance and demeanor
Strong analytical and problem-solving skills
Familiarity with eligibility systems, benefits platforms, or ERP systems
Excellent communication and interpersonal skills
Ability to manage multiple projects and priorities in a unionized environment
Company
Carpenters Services Administrative Corporation
CSAC is dedicated to providing administrative services to its members.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase