Pasona N A, Inc. · 1 week ago
Japanese Bilingual Moving Coordinator/Onsite-Staff-Lexington, KY
Pasona N A, Inc. is seeking a Japanese–English bilingual Moving Coordinator to support their team in coordinating household goods relocations. This role involves providing bilingual customer and business support while ensuring customer satisfaction and maintaining communication throughout the moving process.
Human ResourcesSmall and Medium BusinessesStaffing Agency
Responsibilities
Lead and coordinate with the moving team in the preparation and movement of customer household goods
Maintain regular communication with customers via phone and email to ensure satisfaction
Provide bilingual (Japanese–English) communication and translation support
Establish and maintain professional relationships with drivers, customers, and internal teams
Ensure all shipment-related documentation is accurate and complete
Provide general business support and administrative assistance as assigned
Qualification
Required
Near-native level Japanese and fluent English required
High school diploma or equivalent required
Strong teamwork and interpersonal skills
Clear and effective communication with multilingual staff
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)
Strong organizational and problem-solving skills
Patience and adaptability in complex or multi-step processes
Team-oriented with a proactive attitude
Detail-oriented and responsible
Capable of maintaining professionalism in diverse and fast-paced environments
Preferred
Some college preferred