JPMorganChase · 5 hours ago
Merchant Services Onboarding Lead Associate
8181 Communications Pkwy Bldg B, Plano, TX, 75024, US
Full-time
Onsite
Senior Level
5+ years expJPMorgan Chase is a leading financial institution that provides innovative financial solutions globally. The Merchant Services Onboarding Lead Associate will lead a team responsible for implementing Merchant Services accounts, enhancing client experiences, and ensuring seamless onboarding processes while fostering a client-first culture.
Asset ManagementBankingFinancial Services
Responsibilities
Lead the onboarding team in implementing Merchant Services accounts, ensuring adherence to established methodologies and policies
Foster a client-centric culture within the team, managing client and partner expectations throughout the onboarding process
Utilize advanced risk management skills to identify potential business risks, taking ownership and providing solutions when issues arise
Collaborate with Operations and Product Management to streamline onboarding processes, enhancing the client experience and operational efficiency
Drive team performance through individual coaching and development, fostering a culture of teamwork and continuous improvement
Qualification
Required
5+ years of experience in leading and managing teams in a financial services environment, with a focus on client onboarding or treasury services
Demonstrated expertise in risk management, with a track record of making sound decisions in line with firm-wide risk management practices and policies
Proven ability to influence and establish credibility with stakeholders, with a history of driving mutually beneficial outcomes
Advanced proficiency in strategic planning, with experience in defining organizational direction and making resource allocation decisions
Strong data and tech literacy, with the ability to interpret models, analyze data, and communicate meaningful insights to drive impact
Preferred
Manage change initiatives to ensure smooth transitions and adoption of new onboarding processes
Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders
Oversee project management activities to ensure timely and successful client onboarding
Mentor team members to support their development and promote best practices in client onboarding
Maintain anti-fraud awareness to safeguard the onboarding process against potential threats
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-16
2026-01-13
2026-01-08
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