Astrix · 1 day ago
Account Manager - Nutraceuticals
Astrix is a growing health science company focused on developing innovative solutions, and they are looking for a skilled Account Manager to join their team. The Account Manager will support B2B customers and distributor partners by coordinating across order operations, finance, and logistics, while managing customer relationships and ensuring efficient delivery of ingredient-based solutions.
Responsibilities
Handle purchase orders from receipt through fulfillment, ensuring accuracy in pricing, terms, and quantities
Issue invoices or pro forma invoices and align them with agreed terms
Work with logistics to match shipments to customer payment timelines
Address and resolve discrepancies in pricing, delivery, or payment
Report on order status, payments, and upcoming receivables
Serve as a primary contact for customers and distributors
Build and maintain long-term relationships, providing timely support and guidance
Drive the full sales cycle from prospecting through contracting
Collaborate on joint business plans, forecasting, and growth initiatives
Provide product training, regulatory support (when needed), and marketing/science materials
Liaise with finance, supply chain, regulatory, and commercial teams to ensure smooth execution
Help improve forecasting by working closely with customers
Prepare and present account performance metrics and insights
Identify upsell or cross-sell opportunities
Develop and execute account strategies that align with business goals
Use data-driven insights to surface risks and opportunities
Qualification
Required
3+ years of experience in account management, sales operations, or a related role
Experience in a B2B or ingredients / CPG / nutraceutical-adjacent environment is a plus
Familiarity with ERP or CRM systems to manage the order-to-cash process
Understanding of financial processes (invoicing, credit, reconciliation)
Strong organizational skills – ability to multitask and manage details
Analytical mindset; can use data to drive improvements and decisions
Excellent communication and relationship-building skills
Company
Astrix
Astrix is the unrivaled market-leader in creating & delivering innovative strategies, solutions, and people to the life science community.
Funding
Current Stage
Late StageRecent News
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