Customer Service Representative jobs in United States
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Dexian · 1 day ago

Customer Service Representative

Dexian is a leading provider of staffing, IT, and workforce solutions. As a People Associate, you will provide basic support and customer service to those contacting the PeopleService Center, focusing on data entry and employee records management.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Arpit Rawal
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Responsibilities

Data Entry Focus Primary tasks involve accurate and efficient data entry, requiring attention to detail and consistency
Employee Records Support Assisting with the management and maintenance of employee records, ensuring data integrity and compliance
Offer Letter Analysis Reviewing and analyzing offer letters for accuracy and alignment with company standards
System Experience Preferred Familiarity with PeopleSoft and ServiceNow is highly preferred to navigate HR systems effectively
High Level of Confidentiality Role demands discretion and the ability to handle sensitive employee information with utmost confidentiality

Qualification

PeopleSoftServiceNowData EntryCommunication SkillsMicrosoft SuiteAdobe AcrobatBasic Computer FunctionsSystem AdaptabilityOrganizational AbilitiesCollaborative Team Player

Required

Strong Communication Skills Ability to convey information clearly and effectively across various channels and with different stakeholders
Excellent Organizational Abilities Capable of managing multiple tasks, maintaining accurate records, and staying on top of deadlines in a fast-paced environment
Collaborative Team Player Works well with others, contributes positively to team dynamics, and supports shared goals
System Adaptability Comfortable transitioning between different systems and platforms, with a quick learning curve for new tools and technologies
High Level of Confidentiality Role demands discretion and the ability to handle sensitive employee information with utmost confidentiality
Data Entry Focus Primary tasks involve accurate and efficient data entry, requiring attention to detail and consistency
Employee Records Support Assisting with the management and maintenance of employee records, ensuring data integrity and compliance
Offer Letter Analysis Reviewing and analyzing offer letters for accuracy and alignment with company standards
0-2 years of experience and/or related industry
HS and GED
Microsoft Suite
Basic Computer functions
Adobe acrobat

Preferred

System Experience Preferred Familiarity with PeopleSoft and ServiceNow is highly preferred to navigate HR systems effectively
ServiceNow and PeopleSoft is a PLUS

Company

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Company data provided by crunchbase