Tribe Wellness Sales, Inc · 4 days ago
Salesforce Brand Solutions Specialist
United States
Full-time
Remote
Mid Level
$8,000/mo - $9,000/moTribe Wellness Sales, Inc. is seeking a Salesforce Brand Solutions Specialist to enhance the Salesforce experience for their internal teams and clients. The role involves managing Salesforce processes, resolving issues, and training users to ensure smooth operations and customer satisfaction.
Health Wellness & Fitness
Responsibilities
Manage all day-to-day Salesforce processes and tickets for your assigned brands and internal teams
Use your ticketing system experience (Jira, Service Cloud, Zendesk) to resolve issues quickly and thoughtfully — earning quarterly bonuses tied to your ticket resolution performance
Train and support both internal users and client users on correct Salesforce processes, reports, and tools
Collaborate with me and our developers to investigate feature requests, contribute ideas, and help design Salesforce solutions that fit each brand’s needs
Help configure Salesforce for new brands — profiles, roles, record types, price books, products, and integration touchpoints — ensuring smooth onboarding and a great user experience
Qualification
Required
Salesforce Certified Administrator
Salesforce Sales Cloud Consultant Certification
Salesforce Platform App Builder Certification
Ticketing systems: Jira, Service Cloud, Zendesk
CRM & eCommerce: Shopify, Sticky.io, Konnektive, Ultracart
Email marketing platforms
Basic understanding of Salesforce integrations (APIs, webhooks, etc.)
Stellar communication and collaboration — comfortable supporting both internal and client users
Organized and detail-oriented — able to manage multiple brands and process nuances
Proactive problem solver — loves finding and fixing inefficiencies
Process thinker — enjoys building scalable solutions
Comfortable presenting ideas to leadership (you'll work directly with me on solution design)
Reliable 20,000+ Octane Speed internet
Fast computer
Zoom-ready headset
Backup power
High agency — you take ownership and initiative
Resourceful — you figure things out and drive progress
Passionate about technology and helping people succeed
Preferred
Vonage experience is a plus
Benefits
Quarterly bonuses tied to your ticket resolution performance
Company
Tribe Wellness Sales, Inc
Tribe Wellness Sales specializes in customized phone sales services tailored for health, wellness and fitness brands.
Founded in 2023
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase