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Acadia Insurance (a Berkley Company) · 10 hours ago

Accounts Receivable Technician

Westbrook, ME

Full-time

Hybrid

Mid Level

$50K/yr - $60K/yr

3+ years exp

Acadia Insurance, a regional property casualty insurer, is seeking an Accounts Receivable Technician to support their financial operations. The role involves ensuring accurate billing, timely payments, and providing exceptional service to customers and internal partners.

Commercial InsuranceInsurance

No H1B

Responsibilities

Learning to research, update, and enter information into accounts receivable systems (and other systems as needed)

Posting cash receipts with accuracy and attention to detail

Reviewing and verifying customer account statements, including audits, cancellations, rescinded items, and final notices

Gaining proficiency in state‑specific requirements related to billing and receivables

Assisting with Electronic Funds Transfer (EFT) account maintenance

Responding to inquiries or concerns from insureds, agents, and underwriting teams—by phone or in writing

Maintaining well‑organized, clearly documented files and reports for agency and direct bill accounts

Handling customer print notices and ensuring timely distribution

Supporting daily financial operations including: Collecting payments, Reconciling cash, Reviewing daily Lockbox files, Setting up EFT/ACH transactions, Processing insufficient funds items

Billing and reviewing past‑due audits and earned premium on cancelled or expired policies

Monitoring and reporting premiums aged over 90 days

Reviewing and processing premium refunds and commission adjustments

Recommending payment plans in partnership with your supervisor or manager

Identifying accounts that may need to be referred to collection agencies and helping track collection activity

Participating in system testing, upgrades, and implementation projects

Taking on additional duties as assigned by leadership