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Winsupply · 1 day ago

Regional Account Manager - Digital Sales - Mid Atlantic Region

Charlotte, NC

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Winsupply is a group of over 670 locally-owned companies that provide support to entrepreneurs through wholesale distribution. The Regional Account Manager will help local companies and their customers adopt Winsupply's eCommerce platform and digital tools, conducting sales calls, providing training, and resolving service issues.

Wholesale

Responsibilities

Conduct regular and consistent inside and outside sales calls to assigned local Winsupply companies and their customer accounts

Visit local Win companies as needed to provide demonstrations or joint sales calls with customers

Provide regular training opportunities for customers either in person or via WebEx

Help register customers for online accounts with eCommerce

Help onboard and sign up equity partners for eCommerce sites

Utilize CRM to track sales and customer data for specified region

Increase sales via online channel for existing and new customers

Work with local companies, customers and or contractors in resolving service issues

Use strong consultative sales skills, interpersonal skills, attention to detail, and provide follow-up

Respond to customer inquiries via email, text and/or phone

Contact Local Companies to discuss benefits of eCommerce

Help present eCommerce at tradeshows (internal or external)

Assist users in accessing information on MakePayments platform

Help local Win companies upload and maintain favorites lists and product data

Document user feedback of local company website(s) and deliver information to key stakeholders

Develop long-term relationships with power users to help gain traction of platform

Other duties as assigned

Qualification

ECommerce platform knowledgeCRM utilizationMicrosoft Office SuiteSales experienceCustomer service skillsCommunication skillsNegotiation skillsOrganizational skillsAttention to detailTeam player