Okta for Developers · 1 day ago
Senior Program Manager, AI & Legal Technology
Buffalo-Niagara Area
Contract
Onsite
Senior Level
$121K/yr - $166K/yr
5+ years expOkta is The World’s Identity Company, providing secure access and authentication solutions. They are seeking a Senior Program Manager for AI & Legal Technology to lead the implementation of AI-driven systems and data strategies within the Legal Operations Team, focusing on enhancing operational excellence and collaboration across various departments.
Computer Software
Responsibilities
AI Roadmap Leadership: Lead the vision and execution of the Legal AI roadmap, partnering across Legal to identify and prioritize use cases and collaborating with the teams to bring these use cases to life
Prompt Engineering & Optimization: Author, test, and maintain a centralized library of prompts for legal tasks such as contract summarization, litigation triage, and research
AI Risk & Security Oversight: Partner with Security and Privacy teams to vet AI vendors for use on the Legal team, performing tests to mitigate risks like hallucinations and ensure IP protection
Nascent Tech Assessment: Conduct ongoing assessments of existing and upcoming AI tools to identify enhancements that increase departmental productivity
Portfolio Support: Own the strategy and support for the Legal tool portfolio, including CLM (Conga), workflow automation, eBilling, and AI-powered systems
AI Implementation: Lead vendor selection, global rollout, and user acceptance testing (UAT) for AI-powered legal technologies and complex workflow automation platforms
Workflow Design: Architect and implement AI-assisted workflows focused on reducing bottlenecks, including eliminating redundant queues and automating manual contract generation
Data-Driven Decisions: Leverage advanced reporting and analytics to build AI based dashboards that track legal spend, AI adoption, and overall team performance
Change Management & Training: Establish core documentation and training to foster AI literacy and ensure successful adoption of new technologies across the global team
Strategic Collaboration: Act as the primary liaison between Legal, TDI, and corporate AI team to resolve complex technical issues and drive internal AI tool development
Qualification
Required
Bachelor's Degree or equivalent with 5+ years of experience in Legal Operations or Technology Program Management
Proven success leading AI tech implementations or workflow automation tools, with a deep understanding of LLM capabilities (e.g., Gemini, GPT, Copilot)
Deep familiarity with Conga preferred and workflow automation is required
Ability to influence and engage stakeholders at all levels, translating complex AI and technical concepts into strategic legal outcomes
Skilled in establishing a culture of continuous improvement through agile methodologies and metrics-based feedback mechanisms
Experienced in working with Sr. Executives and global teams to assist in influencing organizational strategy
Benefits
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)
Company
Okta for Developers
Resources for developers using Okta’s Identity services: Okta's Customer Identity Cloud (aka Auth0 by Okta or CIC) and Workforce Identity Cloud (WIC).
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase