Roku · 4 days ago
UX Researcher
San Jose, CA
Full-time
Hybrid
Entry, Mid Level
$140K/yr - $150K/yr
2+ years expRoku is the #1 TV streaming platform in the U.S., aiming to connect the entire TV ecosystem. They are seeking an experienced UX Researcher to lead impactful research for their TV products, ensuring a cohesive and user-friendly experience across various devices.
AdvertisingAdvertising PlatformsDigital EntertainmentDigital MediaHardwareInformation ServicesMedia and EntertainmentSoftwareTVVideo Streaming
Responsibilities
Develop, plan, and execute research initiatives in collaboration with UX Research managers, other UX researchers, product managers, leaders at Roku, UX and visual designers, and others
Utilize your research insights to influence the selection, definition, and design of product offerings that maximize engagement, leading to high customer retention
Collect and analyze user behavior through both generative and evaluative methodologies
Effectively present research insights to diverse stakeholder audiences through written reports and presentations
Work closely with multiple key stakeholders to identify the problems and business goals that your research will address
Be a deeply embedded member of product teams, while also being a strong collaborator on the UX research team
Qualification
Required
2 to 3 years' experience as a UX Researcher in industry settings (not including academic experience)
Proven skill with a broad methodological toolkit, including interviews, usability testing, surveys, field studies, diary studies, and quantitative analysis
Confidence in selecting the most appropriate methods for a given problem or question
Experience collaborating with teams of business leaders, designers, researchers, and product managers throughout the planning and development process
Experience gathering and understanding business strategy, and finding the right balance between user and business needs
Excellent communication, facilitation, presentation, interpersonal, and analytical skills
Experience with mixed methods research
Strong project management skills with the ability to define, plan, and lead projects forward
An ability to operate with appropriate guidance: You have experience contributing to and, when appropriate, leading parts of the research approach for whole products, including multi-phase planning; building relationships with stakeholders and including them in the process; and proactively suggesting research needs/methods in partnership with your manager and cross-functional teammates
Comfortable with accepting guidance from UX Research managers or senior-level researchers to optimize the research approach, as well as from non-research stakeholders
A passion for researching people
Preferred
Experience in the entertainment field, working with teams producing TV/Movies, is a plus
Benefits
Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Global access to mental health and financial wellness support and resources
Statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)
Company
Roku
Roku develops video streaming devices that provide users access to Internet-streamed video or audio services.
1001-5000 employees
H1B Sponsorship
Roku has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (166)
2023 (81)
2022 (279)
2021 (195)
2020 (107)
Funding
Current Stage
Public CompanyTotal Funding
$220.61MKey Investors
News CorpFidelityGlobespan Capital Partners
2017-09-28IPO
2015-11-09Series H· $45.5M
2015-11-01Secondary Market
Leadership Team
Preston Smalley
VP of Viewer Product
T
Thomas Dodson
Vice President of Platform Operations
Recent News
2026-01-19
Company data provided by crunchbase