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Fuze Health · 22 hours ago

Sr. Operations Manager - FuzeRx

United States

Full-time

Remote

Senior Level, Lead/Staff

$120K/yr - $160K/yr

10+ years exp

Fuze Health is dedicated to addressing pressing needs in healthcare by empowering patients and care providers through digital solutions. The Sr. Operations Manager will support end-to-end operations, manage key initiatives, and collaborate cross-functionally to ensure operational excellence and project delivery.

Hospital & Health Care

Responsibilities

Lead and oversee corporate business service functions, including administrative support and ancillary services

Manage business resilience and shared services to ensure operational continuity and efficiency; responsible for identifying and evaluating operational inefficiencies. Redesigns existing business processes, improving their effectiveness, enhances the workflows involved, and optimizes performance

Direct project management efforts, working with cross-functional teams to plan, execute, and monitor projects. Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles

Collaborate with stakeholders to define project goals, requirements, and success criteria

Monitor project timelines and milestones, identifying and mitigating risks to project delivery

Ensure adherence to quality standards and regulatory requirements throughout the project lifecycle

Conduct performance reviews, provide feedback, and support the professional development of team members

Serve as point of contact for escalated project issues and provide timely resolutions

Drive continuous improvement initiatives to enhance operational efficiency and effectiveness

Qualification

Operations ManagementBusiness ResilienceProject ManagementBudget ManagementFinancial AnalysisLeadershipCommunication SkillsInterpersonal SkillsDecision-MakingStrategic Mindset

Required

Bachelor's degree in Business Administration, Project Management, or related field; Master's degree preferred

10-12 years of experience in operations management, project management, or a related role

Proven leadership experience with the ability to effectively direct and guide cross-functional teams with minimal supervision

Requires conceptual thinking to understand advanced issues and implications. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Accountable for results, which may impact the entire function

Demonstrable strong project management skills, including the ability to plan, execute, and monitor projects within scope, budget, and timeline

Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels

Sound decision-making abilities, with a strategic mindset and the capacity to identify and prioritize key initiatives

Proficient in budget management, resource allocation, and financial analysis

Knowledge of business resilience principles and practices, including risk management and continuity planning

Benefits

Dental

Vision

Multiple group medical plans to choose from

A 401(k) retirement savings plan

Group life insurance

Accidental death and dismemberment (AD&D) insurance

Flexible spending account (FSA)

Health savings account (HSA)

Commuter benefits

Employer-paid short-term (STD) and long-term disability (LTD) insurance

Additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program)

Flexible vacation time

Accrued paid sick time

10 paid holidays

(2 floating holidays for full time non-exempt employees)

Eight weeks of paid parental leave for eligible employees

Additional paid weeks for the birthing parent

4 weeks paid caregiver leave

A Lifestyle Spending Account allowance each month