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Morgan-Fleming & Partners · 2 days ago

National Account Manager (REMOTE)

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $150K/yr

Morgan-Fleming & Partners is seeking a National Account Manager responsible for maintaining and expanding relationships with strategic customers in the sale of building material products. The role involves serving as the main point of contact for accounts, fulfilling their needs, and generating new business through cross-selling and upselling.

Staffing & Recruiting

Responsibilities

Responsible for the profitable sales and growth of national accounts by addressing gaps in partnerships and develop solutions in collaboration with leadership

Lead a joint strategic account planning process that focuses on mutual value creation and customer lifetime value over the short, mid, and long term

Understand customers’ long-term business goals, associated pain points, and identify suitable upselling and cross-selling opportunities and solutions

Build customer relationships with strategic decision makers while developing an understanding of their internal organizational landscape and how it influences strategic initiatives

Cultivate consulting relationships with customers to provide best in class service, develop future business opportunities, and gain referrals

Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary

Conduct comprehensive account reviews with assigned strategic customers to ensure alignment of stated objectives

Coordinate post-sale follow-up activities to ensure customers' expectations are met

Provide guidance to field sales leadership and associates on execution and management of customer contract requirements

Attend various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sectors, vertical business, strategic competitors, and further expertise within the industry

Individual Contributor