UX Service Designer jobs in United States
info-icon
This job has closed.
company-logo

Optomi · 1 week ago

UX Service Designer

positionDenver Metropolitan Area
timeContract
remoteOnsite
senioritySenior Level
money$65/hr - $80/hr
date5+ years exp

Optomi is partnering with a premier client in the telecommunications industry to seek a UX Service Designer for their Greater Denver hub. This role focuses on designing end-to-end service experiences that enhance both customer and employee journeys, requiring a strong background in UX design and service design methodologies.

Information TechnologyRecruiting

Responsibilities

Create journey maps and service blueprints to align teams and improve customer and employee experiences
Design wireframes and prototypes and validate solutions through user testing
Collaborate closely with developers, analysts, and other designers to translate insights into actionable design solutions
Conduct usability testing with real end-users and iterate designs based on feedback
Evaluate product performance post-launch and recommend enhancements for future iterations
Balance team-based collaboration with independent work while meeting defined timelines

Qualification

UX designService designFigmaAdobe SuiteJourney mappingService blueprintsUser testingUsability testingIterative designCross-functional collaboration

Required

5+ years of experience in UX design, with a focus on service design
Hands-on experience using Figma, Confluence, and Adobe Suite
Bachelor's degree in graphic design or a computer-related field, or equivalent professional experience
A strong portfolio showcasing journey maps, service blueprints, and UX artifacts
Experience working cross-functionally with developers and analysts
A user-centered mindset with a structured approach to testing and iteration

Company

Optomi

twittertwittertwitter
Glassdoor3.8
company-logo
OPTOMI is an IT staffing firm that serves its consultants, clients, and employees through its consultant-focused approach.
dateFounded in 2012
location
Roswell, Georgia, USA
people-size501-1000 employees
web-link
http://www.optomi.com/

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Todd Black
COO & Co-Founder
linkedin
leader-logo
Amber Castleberry
Vice President of Talent
linkedin

Recent News

PR Newswire
Tyler Snellings to Succeed Founder Radka Winwood as President of Optomi
2025-09-24
Business Insider
The 25 best small and midsize companies for career growth, according to employees
2024-05-31
Lane Report
IT Firm Optomi to locate in Wayne County with $3 million investment
2024-05-24
Company data provided by crunchbase