Ascendo Resources · 20 hours ago
Client Services Associate
Ascendo Resources is an independent, nationally ranked investment advisory firm specializing in providing sophisticated financial planning and investment advice to high-net-worth families. They are seeking a Client Service Associate to support advisory teams and provide exceptional client service while managing operational tasks and client relationships.
Responsibilities
Provide operational and administrative support to Client Advisors in daily business practices
Act as a key point of contact for client issues and concerns
Build client relationships while delivering white-glove customer service
Organize, track, and lead team projects through successful completion
Work cross-functionally with investment, accounting, and operational teams to ensure client needs are met
Manage individual client web portals and educate clients on available capabilities and services
Coordinate with clients’ outside advisors, including CPAs and estate planning attorneys, to deliver holistic service
Own account maintenance for new and existing clients, including collecting client-specific information, preparing and obtaining documentation, communicating with custodians, and ensuring regulatory compliance
Qualification
Required
Demonstrated outstanding client service and interpersonal skills
Exceptional listening, written, and verbal communication skills
Strong time management and organizational skills, with the ability to manage multiple priorities
Associate level: 0–2 years of client service or administrative experience in financial services
Senior Associate level: 4+ years of client service or administrative experience in financial services
Experience with Microsoft Office and/or Google Workspace; CRM experience a plus
Preferred
Bachelor's degree preferred, business-related fields encouraged
Series 65 preferred
Benefits
401(k) plan with employer matching
Employer health savings account
Medical and vision insurance
Continuing education support
Strong investment in employee growth, development, and workplace culture
Company
Ascendo Resources
Ascendo Resources is a staffing and recruiting company providing accounting, finance, and it recruiting services.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2022-02-01
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