HP · 18 hours ago
Digital Technology Business Architect - Customer Support & Managed Services
Spring, Texas, United States of America
Full-time
Onsite
Senior Level, Lead/Staff
$147K/yr - $231K/yr
10+ years expHP is a leading technology company seeking a Digital Technology Business Architect for their Customer Support and Managed Services organization. The role involves managing business process architecture, setting standards for process documentation, and partnering with business and IT to improve operational efficiency.
ComputerConsumer ElectronicsHardwareIT InfrastructureSoftware
Responsibilities
Oversees enterprise business process architecture and improvement initiatives across multiple teams and functions
Determines, assigns, tracks, and manages process design and optimization work, documentation, milestones, and dependencies to ensure successful outcomes
Develops organization‑wide process architecture, standards, and methodologies (e.g., modeling, governance, and controls) across regions and business units
Identifies and evaluates new methods, tools, and partners (e.g., BPM/workflow, process mining, RPA) for fit with the operating model and business value; creates integration and rollout plans
Reviews process designs and transformation projects for compliance with standards, policies, and controls; provides actionable feedback to improve outcomes and reduce operational risk
Provides cross‑functional leadership and clearly communicates process architecture, target operating models, and transformation strategies
Advances operational excellence by embedding quality, compliance, risk management, and continuous improvement practices; leads initiatives to raise process maturity
Uses domain expertise and business acumen to influence executive decisions, guide partner engagements, and align with industry practices and enterprise roadmaps
Coaches and mentors process analysts and practitioners, setting the example for innovation, disciplined execution, and measurable business impact
Qualification
Required
Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence
Typically has 10+ years of work experience, preferably in applications engineering, programming, or a related field
Business Analysis
Business Process Engineering
Agile Methodology
Amazon Web Services
Application Programming Interface (API)
Automation
DevOps
Microsoft Azure
Scalability
Software Engineering
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Preferred
Programming Language/s Certification (Java, C++, Python, JavaScript, or similar)
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
Company
HP is a manufacturer and seller of personal computers, printers, computer hardwares, and business solutions.
10001+ employees
H1B Sponsorship
HP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (193)
2024 (187)
2023 (190)
2022 (200)
2021 (178)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$5.25BKey Investors
U.S. Department of CommerceBerkshire Hathaway
2025-04-14Post Ipo Debt· $1B
2024-08-27Grant· $50M
2022-04-06Post Ipo Equity· $4.2B
Leadership Team
Alex Paranicas
Senior Director, Corporate Strategy
Andrew Bolwell
Chief Disrupter and Global Head of HP Tech Ventures
Recent News
Small Business Trends
2026-01-16
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Company data provided by crunchbase