IT Support Specialist jobs in United States
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Find Great People | FGP ยท 1 day ago

IT Support Specialist

FGP is a growing organization in the Columbia area that emphasizes a people-first culture. They are seeking an IT Support Specialist to serve as the first point of contact for internal users, troubleshooting issues and ensuring a smooth technology experience.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities
Hiring Manager
Rich Thomas
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Responsibilities

Serve as a first point of contact for internal users, helping troubleshoot issues, guide them through solutions, and ensure a smooth day-to-day technology experience
Work closely with other IT team members and gain exposure to a broad range of foundational IT tasks, including hardware setup, software support, and user account administration

Qualification

A+Network+Security+IT ticketing systemUser account managementWorkstation setupCustomer serviceProfessional communicationBasic troubleshooting

Required

Foundational knowledge of IT concepts through education, certifications, or hands-on experience
Strong customer service mindset and clear, professional communication skills
Comfort working with computers, common software applications, and basic troubleshooting

Preferred

Experience using an IT ticketing system
A+, Network+, Security+, or similar certifications
Exposure to user account management, workstation setup, or system support tasks

Benefits

Medical
Dental
Vision
Paid Time Off

Company

Find Great People | FGP

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Find Great People (FGP) is a nationally recognized talent acquisition and human resources consulting firm.

Funding

Current Stage
Growth Stage

Leadership Team

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Betsy Anthony
Chief Operating Officer, Senior Talent Consultant
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Company data provided by crunchbase