Aculabs Inc. · 3 weeks ago
IT Support Technician (Entry Level)
Aculabs Inc. is an industry leader servicing long-term care homes across the Mid-Atlantic, currently seeking an IT Support Technician. This entry-level role provides day-to-day technical support for computer systems and peripherals, focusing on user assistance and troubleshooting.
Health CareHealth DiagnosticsHospital
Responsibilities
Respond to employee requests for assistance with desktop computers, laptops, printers, scanners, fax machines, and related peripherals
Troubleshoot hardware, software, and basic connectivity issues and provide timely resolutions
Set up, configure, and maintain workstations, monitors, printers, and mobile devices
Assist with user account setup, password resets, and access issues
Install and maintain approved software applications and updates
Document issues, resolutions, and equipment inventory as required
Support basic network troubleshooting (e.g., connectivity, printer access)
Assist with routine system checks and maintenance tasks
Qualification
Required
Entry-level position; prior IT experience preferred but not required
0–2 years of relevant experience or technical training is a plus
Strong troubleshooting and problem-solving skills, ability to work independently
Clear, professional communication skills
Organized, dependable, and able to manage multiple tasks
Working knowledge of: Windows operating systems
Working knowledge of: Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
Benefits
Competitive pay
Paid Time Off
Opportunity for growth and advancement
Dental and vision insurance
Health insurance and retirement benefits
Company
Aculabs Inc.
For over 50 years, Aculabs has been the clinical laboratory of choice for post-acute facilities throughout the Mid-Atlantic.
Funding
Current Stage
Growth StageCompany data provided by crunchbase