Mastercard · 2 months ago
Senior Vice President, Innovation Strategy and Customer Engagement
New York City, New York
Full-time
Onsite
Director/Executive
$220K/yr - $400K/yr
15+ years expMastercard is a global technology company powering commerce and empowering people. The Senior Vice President of Innovation Strategy and Customer Engagement will lead initiatives that position Mastercard as an innovator in technology and commerce, focusing on developing thought leadership and engaging key stakeholders.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Dive deep into the future business landscape using the lens' of emerging technologies and next-gen trends to develop thoughtful, forward-looking hypotheses on the future of commerce
Create future-focused narratives to increase Mastercard's visibility as an innovative technology company and strategic partner with key external stakeholders, including analysts, customers, investors, and partners
Lead the development of technical prototypes and concepts to explore these emerging spaces and transition successful concepts to the Innovation portfolio and product groups using the Studio framework
Partner with IMC to identify opportunities to amplify content via partners, influencers, proprietary events, speaking engagements, and social media
Lead the Mastercard Experience Centers, our engagement platform for immersing customers, partners, and employees in our evolving innovation story. Host over 10,000 customer visits annually and generate or support significant commercial opportunities while enhancing our stakeholders’ perceptions of Mastercard as an Innovator
Deliver presentations on future of commerce and relevant technical trends at key client and industry events
Lead and inspire a geographically distributed team including regional team leads, ensuring alignment with Mastercard’s global innovation strategy balancing regional nuances. Foster a collaborative environment that bridges regional insights with global impact
Serve as a steward of the Foundry brand, positioning it as Mastercard’s flagship innovation center. Amplify its visibility internally and externally through storytelling, thought leadership, and strategic partnerships. Ensure consistent messaging and value articulation across all regions
Cultivate a high-performing, inclusive culture that attracts, retains, and develops top talent and builds a strong leadership bench
Qualification
Required
15+ years of experience with technology-driven innovation programs, content creation, thought leadership, and strategic communications
Exceptional visionary and concept development skills
Demonstrated ability to communicate complex ideas clearly and compellingly
Excellent written and verbal communication skills, with a portfolio of writing experience on emerging technologies and trends
Experience collaborating with designers and developers to build experiential concepts and demos
Comfort with sales metrics and targets
Can design and track metrics & benchmarking
Highly organized and able to manage multiple priorities
Self-motivated with a track record of delivering success while operating within a fast-paced team environment
Strong people leader with the ability to build highly motivated and successful teams
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
10001+ employees
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
TechAfrica News
2026-01-22
valorinternational
2026-01-22
Company data provided by crunchbase