Travelers · 2 days ago
General Liability Claim Representative
Travelers is a leading property casualty insurer with a commitment to taking care of customers and communities. The General Liability Claim Representative will manage, evaluate, and process claims efficiently while maintaining professionalism and empathy throughout the claims handling process.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Provide quality claim handling of General Liability claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations
Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates
Determine claim eligibility, coverage, liability, and settlement amounts
Ensure accurate and complete documentation of claim files and transactions
Identify and escalate potential fraud or complex claims for further investigation
Coordinate with internal teams such as investigators, legal, and customer service, as needed
Qualification
Required
Bachelor's Degree
Three years of experience in insurance claims, preferably General Liability claims
Experience with claims management and software systems
Strong understanding of insurance principles, terminology with the ability to understand and articulate policies
Strong analytical and problem-solving skills
Proven ability to handle complex claims and negotiate settlements
Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants
One-year bodily injury liability claim handling experience, or one year of liability claim experience, or successful completion of Travelers Claim Representative training program
Benefits
Health Insurance
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Recent News
Hartford Business Journal
2026-01-17
PR Newswire
2026-01-16
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