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JLL · 4 hours ago

Engineering Operations Manager

New York, NY

Full-time

Onsite

Senior Level, Lead/Staff

$137K/yr - $157K/yr

10+ years exp

JLL empowers you to shape a brighter way. This role leads ongoing facility activities and oversees vendors while maintaining overall responsibility for the operational integrity and reliability of engineering infrastructure across assigned facilities.

CommercialReal Estate

No H1B

Responsibilities

Establish and maintain a safety-first culture by promoting safe work practices, ensuring timely training completion, and driving best practices for safe behavior

Oversee implementation of approved initiatives and programs by managing and coordinating property team efforts including vendors, contractors, and facility employees

Maintain interface with third-party vendors, ensuring total contract compliance, accurate reporting, and timely issue resolution

Generate and implement Standard Operating Procedures (SOP) and Emergency Operating Procedures (EOP), maintaining document libraries with annual reviews and revisions

Interact with clients, JLL team members, suppliers, consultants, and vendors on facilities and property matters

Oversee projects and initiatives to improve facilities operations and service delivery

Ensure resources are allocated appropriately and work orders are completed in a timely manner

Plan and oversee maintenance shutdowns for each facility, coordinating site personnel, vendors, and third-party contractors

Utilize data to develop trends and insights that drive continuous improvement in site performance

Qualification

Facilities management experienceCMMS/work order platformsHVAC/VRF proficiencyMicrosoft Office proficiencyCustomer service skillsStrategic thinkingPresentation skillsProblem-solving skills

Required

10 years' experience in facilities or the trades

Ability to maintain professionalism under stressful situations

Capability to work on highly complex problems requiring analysis and rational judgment

Experience with CMMS/work order platforms

Proficiency with Microsoft Office

Ability to multitask and work without direct supervision

Willingness to work after hours, weekends, and holidays

Ability to travel to VT, NH, RI, ME, MA, CT, and NY State

Preferred

Proficiency with HVAC/VRF, Mechanical and Electrical processes and troubleshooting (Chillers, Boilers, Cooling Towers, Air Conditioning, Pumps, Generators, UPS, etc.)

Strategic thinking with strong implementation skills

Excellent presentation skills

Experience ensuring regulatory compliance with local jurisdictions