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REVELxp · 23 hours ago

REVELxp - Event Manager, Oklahoma City

Oklahoma City, OK

Full-time

Onsite

Mid Level

REVELxp is a premier sports hospitality company that delivers exceptional fan experiences at major sporting events. The Event Manager will lead event execution, manage staff, and build relationships with vendors and guests to ensure a seamless and high-quality experience during events.

Event ManagementEventsSports

Responsibilities

Be on-site and lead event execution for home football game days and other events, ensuring the fulfillment of sold assets, providing exceptional guest experiences, and implementing services seamlessly

Oversee post-event cleanup for home football games, ensuring a timely and thorough process

Recruit, train, supervise, and evaluate seasonal associates and hourly game day staff, including bellhops, tent hosts, and parking attendants

Manage staff scheduling and record work hours, ensuring adherence to budget

Build strong relationships with staff members, fostering a positive culture, maintaining high morale, and setting clear expectations

Organize and lead weekly tailgate coordination meetings to define staffing needs and operational needs and expectations

Coordinate with the production team for weekly event rental coordination meetings, ensuring proper alignment

Assist in selling of full-service tailgates and event rentals

Handle customer service inquiries via phone and email in preparation for and on game day

Support the execution and quality control of special event rentals throughout the year

Manage key processes such as inventory control, catering orders, vendor relationships, and budget management

Maintain live trackers for tailgate sites and ensure all logs and maps are updated for game days

Cultivate and manage relationships with local vendors, securing new partnerships and maintaining existing ones

Responsible for event layout and design for tailgate sites and event rentals, including special event tailgates

Understand client business strategies, products, services, customers, and competitors to enhance service delivery

Provide exceptional service that enhances the guest/client experience

Maintain office organization and cleanliness to ensure a productive working environment

Build and manage the e-commerce platform for tailgating

Perform additional duties as needed and assigned

Qualification

Event ManagementCustomer ServiceRelationship BuildingProblem SolvingMicrosoft OfficeCanvaCoachingOrganizational SkillsCommunication SkillsAdaptability