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American Hotel & Lodging Association · 3 hours ago

Program Manager, FORWARD Initiative

Washington, DC

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $80K/yr

4+ years exp

The American Hotel & Lodging Association (AHLA) Foundation is seeking an experienced and passionate Program Manager to support its FORWARD initiative aimed at advancing women leaders in the hotel and lodging industry. The role involves strategic program management, external engagement, and content planning to ensure the initiative's goals are met effectively.

AssociationHospitalityHotelTravel

Comp. & Benefits

Responsibilities

Work with Vice President on industry research and analyze trends to inform strategic planning, program development, and KPIs/impact measurement

Source both outcome-centered data and qualitative insights to convey impact of FORWARD. Manage integration of such to effectuate fundraising, marketing, and communications

Manage soup-to-nuts execution of the FORWARD BUILD & ELEVATE leadership development program, including vendor due diligence and management, budget, curriculum development, stakeholder communications, and impact reporting

Develop engagement plan and manage the FORWARD Network. Foster community that provides opportunities for learning, mentorship, peer support, and professional growth in both virtual and in-person environments

Support the creation of relevant program materials including those in coordination with AHLA Marketing and Communications teams and external vendors as needed

Maintain accurate and relevant information conveyed via organizational website, social media channels and collateral materials

Regular reporting (monthly and quarterly)

Collaborate actively across the enterprise to ensure visibility of FORWARD in AHLA Committee meetings, membership events, executive meetings, etc

Develop persuasive and compelling presentations and communications that highlight the value and impact of the initiative's work

Work with Vice President on strategic partnerships with relevant organizations to build a coalition that strengthens and extends the FORWARD mission within the hospitality sector

Serve as organizational representative at relevant internal/external meetings and events as designated by senior leadership

Collaborate with the AHLA events team on the planning, execution, and evaluation of FORWARD events, including conferences, roundtables, and workshops for hospitality professionals

Coordinate and support speaker identification and outreach, agenda development, and event talking points

Partner with industry leaders, subject matter experts, and influential voices to deliver impactful, market-relevant programming

Support the evaluation of post-event reporting to gauge event success and continually enhance future programming

Qualification

Program ManagementRelationship ManagementData AnalysisBudget ManagementEvent PlanningCommunication SkillsCustomer ServiceMicrosoft Office SuiteProject Management ToolsBasic Design ProficiencyStrategic ThinkingProblem SolvingTeam Collaboration

Required

Bachelor's degree or related experience

4-6+ years of professional experience in non-profit program development and management

Proven project management experience across internal and external stakeholder groups, including with high-profile leaders and matrixed corporations/organizations

Familiarity growing and managing networks, chapters, or communities comprised of thousands of members/participants with varying needs and interests

Strong strategic thinking with an ability to identify challenges and opportunities alongside recommendations for program development, enhancement or reconfiguration to meet participant, funder and industry needs

Proven communication skills, both written and verbal, with an ability to clearly articulate program impact and outcomes that resonate with program participants, stakeholders and funders

Dynamic problem-solving, including the ability to effectively source, analyze and report on data to inform decision making

Excellent relationship management skills with strong customer service ethic

Comfortable working under pressure and adhering to deadlines

Ability to work both independently and collaboratively across the organization, while maintaining attention to detail and 'managing up' effectively

Positive attitude and willingness to be flexible to adapt to changing needs with entrepreneurial mindset

The ability to source, analyze, and report on data, including presenting organized themes and findings to leadership team

Proven experience creating and managing multifaced budgets

Experienced computer and software knowledge: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), project management tools (Asana preferred) and CRMs (Salesforce preferred)

Basic design proficiency utilizing Canva, Adobe or other software

Ability to travel (up to 15%)

Hybrid position (three days in office) based in downtown Washington, DC

Target salary range for this position is between $70,000 - $80,000 annually