Cohere · 3 days ago
Executive Director
Frisco, TX
Full-time
Onsite
Director/Executive
$105K/yr - $110K/yr
7+ years expCohere Life, Inc. is seeking an Executive Director to lead and manage community operations while fostering a thriving culture. The Executive Director will oversee all aspects of Community Life management, ensuring operational excellence and strong relationships among residents and stakeholders.
Asset ManagementProject ManagementReal EstateRisk Management
Responsibilities
Lead a team of high performing members by actively engaging team members and developing an inclusive culture
Serve as the leader and central point of contact for community information, as well as a resource for problem-solving on behalf of stakeholders
Develop and execute a multi-faceted strategic plan with focused initiatives for engagement, communications and operations; monitor progress and measure team performance against goals
Manage and carry out daily activities in all aspects of managing The Groves including governance, asset management, engagement and communications; work in collaboration with team members to ensure all needs are met across the community
Ensure general inquiries from residents and other stakeholders (written, phone calls and in-person) and forward requests for specific inquiries to the appropriate team member
Lead efficient deployment of Community Concern Forms including tracking, contractor coordination, follow up with stakeholders and electronic documentation of all relevant communication
Oversee community-wide compliance and architectural processes in accordance with the Governing Documents; track and monitor community standards; maintain the integrity of all compliance documentation
Coordinate educational community-wide workshops, events, and outreach programs to grow community knowledge and familiarity with the community vision, guidelines and architectural standards
Manage operations calendar
Interface with association legal counsel as needed on association matters, compliance and design review matters
Administer records management via property transfer software -- Homewisedocs.com; coordinate and perform the Covenants, Conditions, Compliance Inspections (CCI) for re-sales and complete accompanying documentation
Oversee preventative maintenance services and daily maintenance of community assets including landscape, pools, water features, park structures, play equipment and similar assets
In partnership with the landscape service provider, establish and participate in weekly landscape service coordination meetings
Vet appropriate vendors, service providers and contractors; manage bid and selection processes; prepare contracts in accordance with Cohere and community standards
Develop positive working relationships with municipalities, school districts, arts organizations, and other community social, civic, special interest and activity groups; coordinate with City staff on maintenance of shared use areas, such as parks, structures and other amenities
Manage turnover of assets, such as parks and common areas, from Developer ownership to Association ownership; participate in walk-throughs with the Developer to ensure all work has been completed and is ready for acceptance by the Association
Carry out risk management responsibilities with emphasis on adherence to requirements set forth by the governing documents; monitor property for potential risks and make recommendations to mitigate those risks
Contribute to brainstorming, planning and execution of events, programs and activities; champion welcome process of new residents/owners; participate in events as appropriate
Recruit, hire and train for all roles in direct report; ensure staffing levels appropriate to job requirements and seasonal demands; prepare monthly team member staffing schedules; monitor schedule against budget and approved hours
Disseminate new information and processes to team members and ensure that teammates are trained and adequately equipped with necessary resources
Create and implement appropriate education programs to ensure that all residents and guests understand the Access Card Agreement and adhere to related policies; manage distribution process for Amenity Access Cards
Actively manage the association budget and related financial matters, including: processing of invoices and resident refunds, monthly financial statement review; cash flow monitoring and management; budget variances; subsidy projections; annual audit review; annual budget preparation; and, in general, compliance with fiscal requirements dictated by the governing documents
Coordinate all aspects of association board meetings and community member meetings; compile statistics and trend reports; prepare presentation and other documents as needed or requested
Work collaboratively with Cohere teams and colleagues to mine best practices and ensure efficient, effective delivery of programming
Participate in Cohere Councils of Excellence and engage in ongoing personal and professional development aimed at expanding capabilities, knowledge and passion for the work
Seek out service and leadership opportunities amongst non-profits, philanthropic agencies and/or other relevant entities where your contributions are needed and valued; model the way
Monitor changes to laws and statutes that may impact or otherwise affect the association
Ensure needs of the developer and board are met and specific directives are carried out
Develop and execute a strategic plan with focused initiatives for engagement, communications and operations; monitor progress and measure performance against goals
Conduct thorough asset mapping exercises to identify, document, and analyze existing resources, strengths, and capabilities within the organization or community
Prepare monthly reports for team and the board of directors on governance, compliance, design review, community engagement and other activities related to association matters
Maintain ultimate responsibility for the official records of the Association(s) including: governing documents; resolutions; policies; meeting minutes; community guidelines; and related records
Attend all board meetings and, as necessary, after hours and social events of the board and community
Work collaboratively with members of the development and marketing teams; serve as a liaison and participant in internal concept development and community design to ensure Community Life’s unique perspective is represented
Support the success of the Cohere team by: actively participating in monthly meetings; sharing best practice knowledge; collective problem solving; mentoring; and similar practices of highly engaged team members
Qualification
Required
A minimum of seven to ten years of progressively responsible, professional community management or non-profit experience
A minimum of seven years of experience supervising a professional staff
Demonstrated effectiveness in motivating, leading and influencing board members and volunteers
Possession of a Bachelor's Degree is preferred
Participation in the Community Association Institute's Professional Development Management Program
Proficient in Microsoft Office Suite, including Word, Excel, Publisher, PowerPoint and Outlook
Proficient with internet data, software, and account access protocol
Proficient in database management
Knowledgeable in community association governance for large-scale communities or large non-profit organizations
Effective contract negotiation and vendor relationship management
Knowledgeable of facilities management including pools, budgeting, community financials, building trades and landscape management all for large scale communities
Outstanding customer service instincts and de-escalation skills
Highly collaborative with both internal and external stakeholders
Excellent verbal, written and personal communication skills
Organization, prioritization, follow-up and time management skills
Ability to keep the organization's vision and values at the forefront of decision-making and action
Ability to establish and convey a sense of purpose in alignment with the values of Community Life
Innovative and creative problem solving using a 'win-win' approach
Possess initiative to think, reason and make independent decisions
Project enthusiastic, positive and professional demeanor
Possess strong management and leadership skills
Ability to demonstrate flexibility
Physically able to lift at least 25 pounds and work outdoors as necessary
Ability to provide one's own transportation; must have a current drivers' license and an acceptable driving record
May be required to frequently lift and/or move up to 30 pounds and be on feet for extended periods
Preferred
Possession of a Bachelor's Degree is preferred
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Company
Cohere
Founded as DMB in 1997, Cohere is a placemaking and community management firm dedicated to cultivating connected, thriving neighborhoods.
51-200 employees
H1B Sponsorship
Cohere has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (13)
2022 (5)
2021 (2)
Funding
Current Stage
Growth StageLeadership Team
Todd Hornback
Shareholder & Chief Executive Officer
Jennifer A. Barefoot, MA, CMCA, AMS
Shareholder & Chief Culture & Brand Officer
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