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American Hotel & Lodging Association · 3 hours ago

Program Manager, No Room for Trafficking Initiative

Washington, DC

Full-time

Hybrid

Mid Level

$70K/yr - $80K/yr

3+ years exp

The American Hotel & Lodging Association seeks a passionate and experienced Program Manager for its No Room for Trafficking initiative aimed at combating human trafficking in the hotel industry. This role involves supporting the implementation of NRFT activities, managing relationships with partners and industry members, and tracking program goals to ensure impactful outreach and education efforts.

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Comp. & Benefits

Responsibilities

Timely execution of deliverables in support of industry-wide training, outreach and education efforts including, but not limited to:

Support of virtual and in-person meetings of industry members

Management of training and event requests

Collaboration and coordination of special events with related NRFT content

Collaborate actively across the enterprise to ensure NRFT inclusion in Committee meetings, membership events, executive meetings, etc

Support the creation of relevant program marketing materials including those in coordination with Communications team and external vendors as needed

Regularly source both outcome-centered data and qualitative insights to convey impact of NRFT, and manage effective integration of such to support effective fundraising, marketing, and communications

Track program strategic goals of all NRFT-related activities to ensure holistic view of enterprise work to prevent human trafficking

Manage NRFT Survivor Fund grantmaking process, from announcement through awards, followed by compliance and reporting cycles, to ensure timely and accurate completion of agreed-upon deliverables

Continue to integrate engagement of lived experience experts in NRFT-related activities and projects

Actively collaborate with fundraising/development team to identify and support sustainable funding streams for both NRFT programs and the NRFT Survivor Fund, including via individual contributions, grants, and other revenue opportunities

Serve as organizational representative at relevant internal/external meetings and events as designated by executive leadership

Regularly research trends and activities in the anti-trafficking field to inform program development and strategic planning efforts

Maintain accurate and relevant information conveyed via organizational website, social media channels and collateral materials

Compile monthly program progress report for Foundation Leadership team to align with key performance indicators and strategic goals

Qualification

Anti-trafficking experienceProject managementMicrosoft Office SuiteAsanaSalesforceData analysisRelationship managementCommunication skillsProblem-solvingStrategic thinkingFlexibility

Required

Bachelor's degree or related experience

3-5 years of experience in non-profit and/or community-based programming, including working directly with underserved populations

Proven project management experience across internal and external stakeholder groups

Literacy in core program monitoring and evaluation principles and tactics

Experienced computer and software knowledge, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), project management tools (Asana preferred) and CRMs (Salesforce preferred)

Dynamic problem-solving skills including the ability to effectively source, analyze and report on data to inform decision making

Proven communication skills, both written and verbal, with an ability to clearly articulate program impact and outcomes to connect with participants, stakeholders and funders

Excellent relationship management skills with strong customer service ethic

Thrives working in a fun and fast-paced environment and an ability to work both independently and collaboratively across the organization, while maintaining attention to detail and 'managing up' effectively

Able to work under pressure, meeting project and reporting deadlines

Strong strategic thinking skills with an ability to identify challenges and opportunities alongside recommendations for program development, enhancement or reconfiguration to meet participant, funder and industry needs

Ability to travel (minimal to moderate)