Malbek · 6 hours ago
Business Analyst
United States
Full-time
Remote
Senior Level
5+ years expMalbek is seeking a highly motivated individual to join their Customer Experience team as a Business Analyst. This role involves managing the deployment, configuration, and optimization of the contract management system and AI offerings for customers, while also advising on best practices for leveraging these solutions.
Artificial Intelligence (AI)Enterprise SoftwareLegal TechSaaSSoftware
Responsibilities
Lead consulting, solutioning and configuration for full-cycle implementation projects from discovery through deployment
Architect complex workflow automation and approval matrixes
Design and configure configuration to meet customer use cases and requirements
Lead data migration strategies and execution from legacy systems
Create and maintain contract templates, playbooks, and clause libraries
Advise customer on how to best utilize AI feature to maximize adoption and value of the solution
Solution and participate in execution of system integrations activities with enterprise platforms (ERP, CRM, etc.)
Conduct business process analysis and optimization workshops
Perform QA testing and validation of configured solutions
Document technical specifications and configuration decisions
Facilitate product training
Guide customers through best practice recommendations
Potential to lead as project manager on smaller scale implementations
Qualification
Required
Bachelor's degree in business, Legal Studies, Information Systems, or a related field
5+ years experience implementing or administering contract management systems
Strong understanding of contract lifecycle management processes and best practices
Experience with workflow design and business process optimization
Excellent documentation skills
Strong analytical and problem-solving abilities
Effective communication skills with the ability to work with stakeholders at all levels
Experience with API integrations and data migration a plus
Experience in SaaS implementation for large enterprise clients
Experience with implementation and strategic consulting on adoption of AI solutions within enterprise software
Proven experience leveraging AI to gain efficiency and extend technical skills
Ability to work in fast-paced environment and handle timeline pressures
Flexibility with working across multiple time zones
Company
Malbek
Malbek is an AI fueled enterprise contract management solution that streamlines request, review, signature, and commitment tracking.
51-200 employees
H1B Sponsorship
Malbek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$20.55MKey Investors
Noro-Moseley PartnersOsage Venture Partners
2021-09-28Series A· $15.3M
2020-05-12Seed· $3M
2019-05-24Seed· $0.8M
Leadership Team
Hemanth Puttaswamy
CEO and Co-Founder
Madhusudan Poolu
CTO & Co-Founder
Recent News
Company data provided by crunchbase