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Beacon Hill · 1 day ago

Office Assistant

Cambridge, MA

Full-time

Onsite

New Grad, Entry Level

$24.75/hr - $24.75/hr

Beacon Hill is a staffing solutions company seeking an Office Assistant for a 5-month opportunity in support of a large academic institution's housing and residential services office. The role involves managing housing operations, responding to resident inquiries, and providing general administrative support with a strong emphasis on customer service and documentation.

Staffing Agency

H1B Sponsor Likely

Responsibilities

Manage graduate housing cancellations, renewals, sublicensing, and self-selection processes

Track daily housing data and maintain accurate records for leadership reporting

Respond to resident inquiries and provide guidance during self-selection and peak periods

Support phone bank operations to ensure timely response to resident questions

Assist with housing communications via email, phone, and online ticketing systems

Approve and process sublicensing requests and proof of residence documentation

Create and maintain process documentation, policies, and correspondence

Provide general administrative support to graduate and undergraduate housing teams

Qualification

Customer service skillsVerbal communication skillsWritten communication skillsTime managementAttention to detailResourcefulnessRelationship buildingCalm under pressure

Required

Strong customer service skills with a proactive, ownership-driven mindset

Excellent verbal and written communication skills

Highly organized with strong time-management and attention to detail

Comfortable handling high volumes of inquiries in a fast-paced environment

Confident building relationships with residents and internal stakeholders

Resourceful and calm under pressure, especially during peak housing seasons

Benefits

Medical

Dental

Vision

Federal and state leave programs

Company

Beacon Hill

Glassdoor3.9

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Founded in 2000

Boston, Massachusetts, USA

1001-5000 employees

http://www.beaconhillstaffing.com

H1B Sponsorship

Beacon Hill has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (38)

2024 (94)

2023 (76)

2022 (60)

2021 (77)

2020 (86)