Western States Equipment · 2 days ago
Territory Rental Coordinator, Power Systems
Liberty Lake, WA
Full-time
Onsite
New Grad, Entry Level
0+ years expWestern States Equipment has a long legacy of providing quality equipment and excellent service to customers. The Power Systems Territory Rental Coordinator is responsible for assisting customers with their rental needs, developing contracts, scheduling transportation, and ensuring client satisfaction.
CommercialIndustrialRentalSales
Responsibilities
Manages rental customer calls and walk-in inquiries for equipment requests
Recommends specific rental solutions based on client needs and equipment availability
Dispatches Delivery Drivers to pick up and deliver equipment
Coordinates preventive maintenance and repairs with PSD Product support staff
Creates and prints shippers and receivers to the appropriate service departments and/or Yard Personnel to notify them that a machine will be shipping or returning to their yard
Makes sure all shippers and receivers are updated and completed with the accurate information ensuring accurate equipment inventory using EMR’s
Utilizes software programs for all operating functions such as writing agreements, invoicing, transferring equipment, etc
Utilizes industrial and light construction rental equipment as required
Manages all customer complaints and resolutions in a professional manner
Qualification
Required
Proof of high school diploma or General Education Degree (GED) required
Minimum of 6 months customer service experience required
Must be able to communicate (speak, read, comprehend, write in English)
Valid Drivers License, acceptable driving record, and ability to obtain a Medical Card required
Willingness to help in other areas of the business such as assisting technicians, making small equipment deliveries and other assigned duties
Knowledge and use of Microsoft computer products or other comparable systems required
Knowledge or ability to learn Rental software
Proven skills in written and verbal communications, planning, organizing, and interpersonal relationship building
Ability to set and manage priorities
Must be a self-starter with the ability to work with minimal supervision
Strong customer service experience required
Consistent attendance
Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting
Ability to lift up to 60 lbs. in accordance with Western States' Lifting Policy to include amount and approach
Must be able to meet all safety requirements for applicable safety policies
Benefits
Three weeks of accrued PTO to start, increases with tenure
Company paid health care premium option for employees
Health, dental, and vision insurance
Wellness dollars
401k with company match and profit sharing
Educational reimbursements, tool loans, and safety & tooling dollars
Employee Assistance Program
Paid Parental leave
Care Leave
Company
Western States Equipment
Western States Cat is the authorized Caterpillar Dealer for Idaho, eastern Washington, and Eastern Washington.
1001-5000 employees
H1B Sponsorship
Western States Equipment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (363)
2024 (297)
2023 (261)
2022 (355)
2021 (223)
2020 (145)
Funding
Current Stage
Late StageRecent News
Google Patent
2025-05-17
2025-04-04
Google Patent
2025-02-17
Company data provided by crunchbase