ACE Hardware · 4 hours ago
Moncrief Heating and Air - HVAC Service Supervisor
GA - Alpharetta
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expAce Hardware has been serving neighbors throughout America for nearly 100 years and is now seeking an HVAC Service Supervisor for Moncrief Heating and Air. The role involves supervising field technicians, ensuring efficient work completion, and providing excellent customer service while adhering to safety policies and building codes.
Retail
Responsibilities
Supervise our technicians and jobs with company goals and growth in mind
Working alongside your fellow technicians in the field, you facilitate a team atmosphere through skill, example, and attitude
You conduct daily technicians and job check-ins to ensure work is done correctly and efficiently
Additionally, you maximize training opportunities to increase the skill set of your team of technicians
When interacting with our customers, you apply a positive attitude in all interactions adhering to the expectation of 'the best customer service around.'
You also respect and lead our other technicians in a similar manner
With clear and concise communication, you supervise, and you feel great satisfaction through how you assist others and bring about quality work
At the end of the day, when you go home, you will feel good about how you have made an impact that day
The applicant must possess the technical knowledge and have a proven track record of successfully managing multiple projects at one time, managing multiple crews, working well within a team environment, and coaching/mentoring helpers and junior mechanics with a lead by example attitude
The field manager’s main priority is to ensure all jobs are completed in a safe manner and all company safety policies are always followed
The successful candidate will have excellent organizational skills, be able to multi-task and keep up with high paced project schedules; be able to coordinate and maintain a good working relationship with GC’s, Architects, Engineers, and inspectors; setup daily schedules with your appointed install crews; conduct pre job sites visit and produce accurate ductwork, gas piping, refrigerant line sets, and concisely and foresee potential problems prior to the start of the job
The candidate should know and be familiar with current residential and commercial building codes and the inspection requirements of the local inspectors
Be able to efficiently close out a project to final inspection, assist with final punch list items and help close out unforeseen project issues that arise from time to time
Complete special projects and perform other job duties as assigned
Qualification
Required
High school diploma or equivalent
5+ years Residential HVAC install field experience
2+ years supervisory experience
EPA Certification Required
Able to pass a drug screening and background check (random testing may occur)
Ability to set and achieve timeline goals
Proficient working with financial reports
Must be a self-starter and be responsible and accountable
Ability to multi-task and handle consistent workflow in a fast-paced environment
Quick learner, highly adaptable to new processes
Good project management skills
Well-developed interpersonal and communication skills
Excellent problem-solving skills
Preferred
NATE Certification is a plus
Advanced leadership and Labor Management Coursework is a plus
Benefits
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
51-200 employees
H1B Sponsorship
ACE Hardware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (5)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase