Integration International Inc. ยท 13 hours ago
Sales Assistant
Foxborough (Foxboro), MA
Contract
Onsite
New Grad, Entry Level
$27/hr - $27/hrIntegration International Inc. is seeking a CSR Planner for a 12-month contract position in Foxboro, MA. The role involves taking customer orders, coordinating with various teams, and managing customer inquiries and complaints in a collaborative environment.
Information Technology
Hiring Manager
Alex Sheikh
Responsibilities
Take customer order entries, and assigned to other team members
Interpreting requests and assigning from there
Instrumentation materials are made at this factory
Very engineering plant/factory
Team culture 20 people on the team
Composed of CSR and Planning/ Purchasing
Diverse team from different backgrounds/cultures
Collaborative environment, everyone will have an opportunity to help lead and join team meetings
Interfaces with internal and external customers, including coordinating activities with functional areas, manufacturing, sales, distribution and field service
Accurately and expeditiously handles all customer complaints and inquires, including status, production, delivery and billing inquires
Performs all order error/processing and maintenance functions for order-base and proposal-based orders
Coordinates with customer regarding product selection, placement of order, delivery schedules, and expediting
Pro-actively solves problems with customer interaction that results in positive feedback and improved relationship
Provides product information which may include some technical information
Utilizes and maintains information in systems including SAP, Quote to Cash, Intranet, SAP, Buy Automation, Extranet, any Shared Drive and External Accounts Websites
Qualification
Required
Have excellent verbal and written communication skills
Are flexible and have the proven ability to prioritize work, work independently and meet deadlines
Have the ability to foster and maintain a good working relationship with people outside and inside of the Company
Have strong mediation, negotiation and facilitation skills
Have working knowledge of computer operating systems, specifically Microsoft Windows
Have experience with standard business application software including MS Word, MS Excel and MS Access
Preferred
SAP experience is preferred
Company
Integration International Inc.
Integration International is an information technology company offering IT solutions and services.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-02-06
Company data provided by crunchbase