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Devoted Health · 1 day ago

Employee Relations Specialist

United States

Full-time

Remote

Mid Level

$75K/yr - $95K/yr

3+ years exp

Devoted Health is a mission-driven organization focused on improving the health and well-being of older Americans. As an Employee Relations Specialist, you will manage employee relations matters, drive process consistency, and facilitate resolution and compliance in a dynamic workplace.

Elder CareElderlyHealth Care

Comp. & Benefits

Responsibilities

Act as point of contact for employees and leadership within assigned client groups for any type of conflict resolution

Ensure timely and compliant handling of all assigned grievance, discipline and policy interpretation requests, and support navigating internal resources by providing advice and counsel

Work collaboratively on employee relations matters such as corrective actions including warnings or performance improvement plans

Conduct fair and thorough investigations through resolution. Maintain accurate files, documentation and follow-up

Make suggestions to leaders and HR Business Partners on employee engagement, policy or process improvements based on trends

Support interactive processes with employees seeking reasonable accommodation in partnership with Benefits and Legal

Ensure compliance with all federal and state laws

Facilitate training to build employee relations skills among people managers

Assist with ad-hoc employee relations and HR department projects

Qualification

Employee RelationsUS Employment LawsConflict ResolutionWorkdayHuman ResourcesEthicsProblem SolvingCollaborationCommunication SkillsIntegrityFlexibility

Required

Strong problem solving skills and ability to determine the root cause of issues

Highly collaborative and able to work both within and across teams

Ability to work through ambiguity, think creatively, be flexible and roll-up your sleeves

Exceptional communication skills, including group presentation and relationship development skills

Professional, confident manner and poised and articulate demeanor

Ability to work effectively with a wide array of personality types and all job levels

Demonstrated history of exemplary ethics and integrity, including ability to handle and maintain confidential information

Active commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concerns

Demonstrated ability to assume sole and independent responsibility for projects

Ability to exercise discretion related to sensitive employee matters

A culture champion, promoting company values to drive decision making

Preferred

Bachelor's degree or equivalent experience

Approximately 3+ years or more of relevant experience gained through increasingly responsible positions within Human Resources with a particular focus on employee relations

Experience in a high growth environment, with a non-exempt workforce. Experience in a high-growth organization with a non-exempt workforce, preferably within a call center or contact center environment

Knowledge of US employment laws and regulations, both at the federal and state level

Experience using Workday