CyS Capacitacion y Servicios Empresariales, C.A. · 5 days ago
Co-Pay Assistance Collections Specialist
New Providence, NJ
Full-time
Hybrid
Entry, Mid Level
2+ years expPromptCare is a company specializing in in-home respiratory and infusion services, and they are seeking a Co-Pay Assistance Collections Specialist to join their AR Infusion team. The Specialist will oversee the billing and collections of patient pay accounts, ensuring timely and accurate submissions and follow-ups on outstanding balances.
Management Consulting
Responsibilities
Ensure timely and accurate submission of patient statements
Ensure proper follow-up is performed on all outstanding balances
Evaluate eligibility for Copay Assistance & Hardship Program and identify possible funding sources
Follow internal and external policies and procedures
Escalate problems as necessary to ensure timely resolution
Ensure balances that are billed to a patient are appropriate by reviewing the primary payer EOB and other account information as necessary
Maintain the patient billing phone line and answer and respond to patient questions and concerns in a timely manner
Submissions & Collections of Copay Assistance Payor accounts for assigned payers
Re-enroll patients yearly for Copay Assistance and Hardship Programs
Additional duties as assigned
Qualification
Required
High School Diploma or equivalent
2-3 years of experience in electronic claims submission and medical collections
Working knowledge of insurance plans including but not limited to Medicare and Medicaid
Industry experience with billing/collections in DME, home infusion and/or enteral
Accounts receivable and accounting experience
Knowledge of CPR+ software
Benefits
Comprehensive Medical, Dental, and Vision Package
401(k) Plan with Company Match
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
Life Insurance: Standard coverage with optional enhancements
Employee Assistance Program: Free counseling and coaching sessions
Emotional Well-being and Work-Life Balance Resources
Short & Long-Term Disability: Company-paid with optional supplements
Accidental Death and Dismemberment Insurance
FSA and HSA: Manage healthcare expenses
Commuter Spending Programs
Volunteer and Engagement Opportunities
Employee Referral Bonuses
Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
Company
CyS Capacitacion y Servicios Empresariales, C.A.
Empresa de servicios dedicada al acompañamiento especializado en organizaciones para el logro de sus objetivos y para la mejora continua de Sistemas de Gestión de la Calidad, Ambiente, Seguridad y Salud Laboral.
Founded in 2005Valencia, Carabobo, VE
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase